Got problem when uploading big file to 100%. Got login fields on pop-up window.

12 posts by 2 authors in: Forums > CMS Builder
Last Post: December 19, 2014   (RSS)

By esupport - December 17, 2014

Hi,

Got problem when uploading big files(600MB around). Time out and need to re-login.

In the beginning. It display pop-up message said to "Disable Flash Uploader"

After disable the Flash uploader and Upload the files again.  

cmsAdmin display login fields on the pop-up window.

Hope can get help.

Thanks!

-Jax H.

By claire - December 17, 2014

Hi there

The session is probably timing out automatically. You can set it to not time out, or extend the session time, in Admin -> General Settings -> Security Settings.

--------------------

Claire Ryan
interactivetools.com

Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/

By esupport - December 17, 2014

Hi,

The session time has been changed.  but still got the pop-up login window.

Most of file are fine.  Only a 600MB file got the error.

The hosting space have enough space.

CmsAdmin General Settings Screenshot:

https://nimbus.everhelper.me/client/notes/share/134432/Ow90Kp5A43RrwhT2zgxpPzlfRX8HKH4S/

Please help.  Thanks!

-Jax H.

By claire - December 18, 2014

Roughly how long is it taking from starting the upload to getting this error?

--------------------

Claire Ryan
interactivetools.com

Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/

By claire - December 18, 2014

I suspect there might be a hard limit on length of time that a script can run on your server. Do other large files cause this error? Is it possible to test whether smaller files take that long?

--------------------

Claire Ryan
interactivetools.com

Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/

By esupport - December 18, 2014

Hi, 

Just testing a 120MB file.  I cost 8 min uploading time.

There are many big files (around 400MB) on the site.  It is no problem for uploading.

Only the 601 MB file got error.  

For hosting company.  

I have no idea how limit for the uploading.

Hope that's help.

-Jax H.

By claire - December 18, 2014

I think there's definitely a limit there. Can you go to the General Settings and view your PHP info?

--------------------

Claire Ryan
interactivetools.com

Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/

By claire - December 18, 2014

No, sorry, that's not what I mean. You need to click the phpinfo link at the bottom of the screen, under Server Info.

--------------------

Claire Ryan
interactivetools.com

Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/