Admin kicks out issue!

9 posts by 3 authors in: Forums > CMS Builder
Last Post: February 18, 2014   (RSS)

By samsam - February 13, 2014 - edited: February 13, 2014

Hi,

This is extremely odd. We've installed tens of CMSBuilders across multiple websites/hosting platforms. We're using the latest version.

Every minute or so, the admin logs us off. Admin user won't remain logged in and gets kicked out constantly.

We've tried everything such as:

- This install is on the same hosting platform as many other CMSB so that obviously has nothing to do with the hosting,
- We've changed the session save path (putting the full relative path) or session_cookie_domain but no luck with that as well (although we've never had to edit those values in the past),
- We've installed a fresh new install of CMSB but it still happens on the other install
- There are no plugins other than the default ones
- Removed the default CMSB php.ini

We are out of ideas, please help!

Thanks a lot

By northernpenguin - February 13, 2014

I hate to ask, but did you accidentally change the  Admin --> General Settings --> Advanced Settings --> Login Timeouts to "minutes"?

just asking......

--
northernpenguin
Northern Penguin Technologies

"Any sufficiently advanced technology
is indistinguishable from magic."
........Arthur C. Clarke

By samsam - February 13, 2014

Thanks yes of course ;)

Attached is a screenshot.

Attachments:

settings.png 60K

By northernpenguin - February 13, 2014

Have you tried leaving the session.save_path blank?  You seem to have checked everything I would.

--
northernpenguin
Northern Penguin Technologies

"Any sufficiently advanced technology
is indistinguishable from magic."
........Arthur C. Clarke

By northernpenguin - February 13, 2014

Hmmm.  Only other thing I can think of is that the one site I am using it I have kept the directory below /public_html/.  In that case, it's set to /home/xxxxx/tmp not /home/xxxxx/public_html/.....

--
northernpenguin
Northern Penguin Technologies

"Any sufficiently advanced technology
is indistinguishable from magic."
........Arthur C. Clarke

By samsam - February 13, 2014

Thanks again, tried it but no more luck ;(

By samsam - February 17, 2014

Hi CMSB team, any clues why it's still happening??

Thanks

By Dave - February 18, 2014

Hi samsam, 

Can you email me FTP/CMS login details and steps to reproduce to dave@interactivetools.com and I'll check it out?  Note: Don't post login details to the forum, email only.

Thanks!

Dave Edis - Senior Developer

interactivetools.com