User Accounts Menu doesn't show up after upgrade

5 posts by 2 authors in: Forums > CMS Builder
Last Post: January 8, 2014   (RSS)

By celuch - January 7, 2014

I did an upgrade on a website CMS, and after the update, it appears that everything is working except the user accounts.  I see the table in the section editor, but the user accounts menu is not showing up in menu bar.  I can obviously log in, but can't access this table to add users, etc.   Any thoughts?

celuch

By ross - January 7, 2014

Hi celuch

Thanks for posting!

There is a setting on the Advanced tab when you are in the Section Editor called "Hide Menu". When that's checked the section won't show up in your menu. i suspect that somewhere along the lines, this check box was ticked.

Having said that, the upgrade itself shouldn't have changed as it's a manually adjusted setting.  

For now, could you take a look and see what the setting is at and let me know?

Thanks!

-----------------------------------------------------------
Cheers,
Ross Fairbairn - Consulting
consulting@interactivetools.com

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User Accounts Menu doesn't show up after upgrade -solved!

By ross - January 8, 2014

Hi celuch

Great! Glad that worked out for you :). The upgrade shouldn't change that setting though so I am curious if you could give me the version number upgrade from and the version you upgraded too. I'd like to run some tests to see if I can reproduce the issue.

Thanks!

-----------------------------------------------------------
Cheers,
Ross Fairbairn - Consulting
consulting@interactivetools.com

Hire me! Save time by getting our experts to help with your project.
Template changes, advanced features, full integration, whatever you
need. Whether you need one hour or fifty, get it done fast with
Priority Consulting: http://www.interactivetools.com/consulting/

User Accounts Menu doesn't show up after upgrade -solved!

By celuch - January 8, 2014

Very old… about 1.3 (?) to newest.  Probably the furthest I've ever upgraded a site.  Had to bring database through phpMyAdmin.  

I wouldn't waste much time on this… I'm guessing it is pretty rare!

Thanks again.

celuch