500 internal server error
4 posts by 3 authors in: Forums > CMS Builder
Last Post: July 15, 2013 (RSS)
By MercerDesign - July 9, 2013
I have loaded a new license up and it all seems to work but when I go to Section Editors I get a 500 internal server error.
I did try to move a license from another site first but then started a fresh with a new license as we will save the old license for another site so I don't know if that has affected it.
By gregThomas - July 9, 2013
Hi,
I'm not sure what could be causing this, I wouldn't have thought it's a licencing issue. Could you fill out a second level support request for me? You can find the form here:
https://www.interactivetools.com/support/email_support_form.php
Then I can take a closer look at what is causing the problem.
Cheers
Greg
PHP Programmer - interactivetools.com
By jenolan - July 9, 2013
Depending on your host it could be that you have set the permissions to 777 ... whilst that is recommended for your permissions sometimes on a host like HostGator and most other CPanel style system it will cause an internal server error.
<?= "Jenolan(Larry) :: Coding Since 1973" ?>
Peace and Long Life
Hi, I submitted a support request on this but have not heard anything back, it's odd how I have installed 2 new CMS licenses on 2 separate sites and none of them are working, when I generally have not had a problem before.