Re: [sippy] Error Message when saving article

  • Archived  

By Jake - March 26, 2008

Hi sippy,

That error message almost always means that you've run out of disk space on your hosting account - you may want to contact your web host to see if it's possible to increase the amount of disk space on your account.

Let us know if you have any other questions. [:)]
-----------------------------------------------------------
Cheers,
Jake Marvin - Product Specialist
support@interactivetools.com

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Re: [Jake] Error Message when saving article

  • Archived  

By mfdbean554 - March 26, 2008

Jake,

I just looked at my plan usage details. Here is what I found.

I have included in my plan 12.00 GB of space

My actual usage is 2.01 GB. So I'm not sure what the problem is now.
Andy Biron

Re: [sippy] Error Message when saving article

  • Archived  

By Jake - March 26, 2008

Hi sippy,

That may not necessarily be accurate - an easy way to test this is to log into your site through FTP, and upload any file from your computer to the web server. If it successfully uploads, then you know you have enough space.

If you do indeed have enough disk space on your hosting account, you'll want to send us a second-level support request for this issue so that we can take a look at your site directly:

https://www.interactivetools.com/support/

Don't hesitate to contact us!
-----------------------------------------------------------
Cheers,
Jake Marvin - Product Specialist
support@interactivetools.com

Hire me!
Save time by getting our experts to help with your project. Template changes, advanced features, full integration, whatever you need. Whether you need one hour or fifty, get it done fast with Priority Consulting.