4 posts by 2 authors in: Forums > CMS Builder
Last Post: February 29, 2012   (RSS)

Re: [Deborah] error - unable to install (new installation)

By Dave - February 29, 2012

Hi Deborah,

MySQL has a support page on this here:
http://dev.mysql.com/doc/refman/5.5/en/old-client.html

First up I'd check with your host to see if you are using an old version of PHP and if upgrading PHP would help. My first guess is it's a newer version of MySQL and an older version of PHP.

Let me know what happens or how I can help. Thanks!
Dave Edis - Senior Developer
interactivetools.com

Re: [Dave] error - unable to install (new installation)

Dave,

Thanks for the reply and info link. As you suspected, although the server was running PHP 5, the PHP version was not compatible with the MySQL version. We migrated the account to a different server with and the CMSB installation went smoothly. (Hurray!)

Thanks again.
~ Deborah

Re: [Deborah] error - unable to install (new installation)

By Dave - February 29, 2012

Great, glad to hear things are working now! Let me know if you need anything else. Cheers! :)
Dave Edis - Senior Developer
interactivetools.com