12 posts by 4 authors in: Forums > CMS Builder
Last Post: September 14, 2012   (RSS)

Re: [terryally] DragSortOrder not working in Section Editor root

By Jason - January 2, 2012

Hi Terry,

Do you receive an error when trying to move a section? Does the section appear to move at first, but then reverts back, or does it never move?

Let us know and fill out a [url http://www.interactivetools.com/support]2nd Level Support Request[/url] so we can take a closer look at this issue for you.

Thanks
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Jason Sauchuk - Project Manager
interactivetools.com

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Re: [Jason] DragSortOrder not working in Section Editor root

Hi Jason,

There is no error. The DragSortOrder icon is there but not active.

I'll fill out the request form.

Regards
Terry

Re: [terryally] DragSortOrder not working in Section Editor root

By Jason - January 2, 2012

Hi Terry,

For some reason it doesn't look like the support request came through. If you could please fill it out again, we can look into this.

Thanks
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Jason Sauchuk - Project Manager
interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/

Re: [Jason] DragSortOrder not working in Section Editor root

Just sent it ... like 30 seconds ago.

Re: [terryally] DragSortOrder not working in Section Editor root

By HDLLC - June 22, 2012

What was the problem with this particular issue?
Suddenly, my drag sort order is not working either...
Any ideas?

Re: [HDLLC] DragSortOrder not working in Section Editor root

By Jason - June 23, 2012

Hi,

That one turned out to be a "phantom" error that we couldn't reproduce. It kind of disappeared. Could you give some more information about your error and send in a [url http://www.interactivetools.com/support]2nd Level Support[/url] Request.

Thanks
---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/

Re: [Jason] DragSortOrder not working in Section Editor root

By HDLLC - June 23, 2012

Hi Jason-

Yeah - I tried replacing parts of the install - but nothing.
No swapping.

I'll fill a second level support req now. Thanks!

--Jeff

Re: [HDLLC] DragSortOrder not working in Section Editor root

By Jason - June 23, 2012

Hi,

I took a look. It looks like the file cmsAdmin/lib/admin_functions.js had been changed. There was quite a lot of the file missing, which explains why the drag sort wasn't working. I replaced with with a new copy of the file, and everything seems to be working now.

Hope this helps.
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Jason Sauchuk - Project Manager
interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/

Re: [Jason] DragSortOrder not working in Section Editor root

Jason ...

I upgraded to 2.17 the other day and shortly thereafter noticed that I had a problem with drag sort in the Section Editor List. What is so strange is that I discovered that it only had a problem using Firefox 12.0. Went to other workstations that are running 13.0 and all works fine. Also tested in Chrome, Safari, IE, and Opera .... all fine.

I went back to the machine using Firefox 12.0 and tried again and lo and behold, it now works! Explain that!

Strange ....
Ron Conring
Conring Automation Services
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Software for Business and Industry Since 1987