CMSB won't run to install

4 posts by 3 authors in: Forums > CMS Builder
Last Post: January 26, 2010   (RSS)

By roddruce - January 25, 2010

Hello everyone,

Last Thursday I bought CMS Builder (Demo) but I cannot get cmsAdmin/admin.php to run. The website is found and after a couple of minutes a blank page appears. Permissions are set correctly triple checked.

Anyone have any ideas to why this would happen? My host has everything installed.

Thanks - Rod

(I have submitted a free support ticket but not heard anything yet)

[url "http://www.fasttrackwebsites.com.au/cmsAdmin/admin.php"][font "Verdana"][font "Verdana"][/#0000ff][/#0000ff][/url]

Re: [roddruce] CMSB won't run to install

By Donna - January 25, 2010

Hi Rod!

Feel free to fill out a support request, we can take a closer look at that for you:

https://www.interactivetools.com/support/email_support_form.php
Donna

--
support@interactivetools.com

Re: [roddruce] CMSB won't run to install

By Dave - January 26, 2010

Hi Rod,

Here's a copy of my ticket response for anyone else following:

When you first install CMS Builder it checks to see if it can connect to the internet. Some of the new features we're adding such as the WYSIWYG spellcheck use online services (such as Google's SpellCheck API).

The software works even without an internet connection, but it seems this host doesn't allow outbound internet connections and even trying to connect to an external site causes the script to hang.

Here's a support request to send to your host:

"Hello Host,

It seems as if the PHP function fsockopen() is broken on my server.

This single line of PHP code causes the script to timeout after 60 seconds:
<?php fsockopen("tcp://www.google.com", 80, $errno, $errstr, 5); ?>

It should connect (to google) or timeout after 5 seconds. I've created a test script here (Note: You'll have to wait 60 seconds for it to timeout to see the output): http://[INSERT YOUR DOMAIN]/cmsAdmin/fsockopen-bug.php

Can you please fix this or advise a work-around? Thanks!"


Let me know what they say. Hopefully we can work around it somehow.

We need to either be able to connect to the internet or have the function return an error when it can't (as it does normally), if the host makes it so certain PHP functions lock everything up it makes it work with.

Hope that helps!
Dave Edis - Senior Developer
interactivetools.com
Attachments:

fsockopen-bug.php 1K