URGENT - Unable to access CMSB

5 posts by 2 authors in: Forums > CMS Builder
Last Post: January 4, 2010   (RSS)

Re: [terryally] URGENT - Unable to access CMSB

By terryally - January 2, 2010

Disregard. Am in. Was a problem with hung script processes at the server level which is highly unusual. Any way these killed and the CMSB loads.

Re: [terryally] URGENT - Unable to access CMSB

By Dave - January 2, 2010

Hi terryally,

Glad it's working again!

I'd recommend checking with your host and see if you can find out what the process limit is and what the hung process or script was.
Dave Edis - Senior Developer
interactivetools.com

Re: [Dave] URGENT - Unable to access CMSB

By terryally - January 3, 2010

Hi Dave,

The limit is 20 concurrent processes. I am only running CMSB with PHP5. Not even a straight mysql command.

It appears that the script on the news page was not exiting correctly.

I'll monitor and if the problem occurs during the period I'll ask admin to terminate sessions. Afterwards, I'll have time to investigate it.

Regards
Terry

Re: [terryally] URGENT - Unable to access CMSB

By Dave - January 4, 2010

Hi Terry,

Ok, let me know if you find anything else. PHP should automatically exit when the page is finished being output so their shouldn't be a problem there (unless you have some custom code that takes a long time to run).

The other scenario would be if you had 21+ people all trying to load your web page at the same time then you'd get that error (or 11+ if PHP isn't running as an apache module since each Apache and PHP would require a process for each page view).

Hope that helps!
Dave Edis - Senior Developer
interactivetools.com