Internal Server Error

10 posts by 4 authors in: Forums > CMS Builder
Last Post: March 5, 2009   (RSS)

By sidcam - February 25, 2009

I've been getting a lot of timeout/Internal Server Errors and slow load times and a few other strange behavior problems on a site that's still in development (so I'm the only one on the DB). Any suggestions on what could be causing this?

Re: [sidcam] Internal Server Error

By Dave - February 25, 2009

Is it cheap cheap hosting? It could be an overloaded server or a low memory limit.

Do the error occur randomly or just on certain pages or during certain actions or operations?
Dave Edis - Senior Developer

interactivetools.com

Re: [Dave] Internal Server Error

By sidcam - February 25, 2009

Hosted on aplus.net. Been with them for a while and haven't had a lot of problems yet. If you think I need to check this out further, however,I will.

The one area I'm really having problems is with form submissions which use a different MySQL db on the same server and then hands it back off to a landing page that's also php. My initial tests are that the form submission that are on HTML pages aren't having a problem when I've tested them but I need to do more tests. The site has been in development for a LONG time and form submissions on php pages that were created a while back worked just fine up until recently.

As I've been working on the site almost non-stop for the past few days I've also noticed long load times and time outs both in the application and on my pages- many of which were written months ago and performed fine at the time. That's why I suspect it's not the Form Submission db.

I did upgrade a couple of weeks ago before starting work on the site again. Earlier today I just completed another upgrade just in case there was a patch fix although the problems remain. I also went back to both applications and made sure the chmods were set to 777 for all the files that needed write permissions,

Re: [Dave] Internal Server Error

By sidcam - February 26, 2009

Aplus tells me that there's a global limit of 32mb for PHP memory. Could that be a problem?

Re: [sidcam] Internal Server Error

By jenolan - February 27, 2009

Aplus tells me that there's a global limit of 32mb for PHP memory. Could that be a problem?


blarg .. that's low.

I run 128meg to be safe.
---
<?= "Jenolan(Larry) :: Coding Since 1973" ?>
Peace and Long Life

Re: [sidcam] Internal Server Error

By ross - February 27, 2009

Hi

I am thinking that's the problem too. I'll double check with Dave when he gets in but I would get back in touch with your host and ask them what options you have for getting that increased. Perhaps they have a different plan you could switch to.

Keep us up to date :).
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Re: [ross] Internal Server Error

By sidcam - February 27, 2009

Yeah, after posting that I started thinking "global" means 32mb for every single php site on the shared server. I have no idea of how many sites are on a shared box but if it's in the hundreds and half of them run php that's probably not a lot.

The site is currently on their second highest plan for a shared box. When I upgraded one of my other sites to their highest plan the server didn't change so I'm guessing I should probably check into Go Daddy or some other hosting provider to see what they offer.

Sid

Re: [sidcam] Internal Server Error

By Dave - February 28, 2009

Sid,

Also check if you can find the error logs. Sometimes those give some clues as to why 500 server errors occurred.
Dave Edis - Senior Developer

interactivetools.com

Re: [Dave] Internal Server Error

By jenolan - March 5, 2009

Double blarg .. not godaddy!

Try HostGator http://secure.hostgator.com/cgi-bin/affiliates/clickthru.cgi?id=Jenolan their php settings are great even on their most trivial plan. I swapped from my own dedicated system to HG that's how good they are!

Larry
---
<?= "Jenolan(Larry) :: Coding Since 1973" ?>
Peace and Long Life