No Save Field to save data

7 posts by 3 authors in: Forums > CMS Builder
Last Post: September 17, 2008   (RSS)

Re: [lsjsandiego] No Save Field to save data

By Jake - September 14, 2008

Hi lsjsandiego,

There should be a "Save" button at the top-right part of this dialog box. If you're not seeing this, submit a second-level support request here so that we can take a look at your installation:

http://www.interactivetools.com/support/
-----------------------------------------------------------
Cheers,
Jake Marvin - Product Specialist
support@interactivetools.com

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Re: [lsjsandiego] No Save Field to save data

By Dave - September 15, 2008

Try using another browser is you have one available and let us know if there is any difference.

Some browser plugins and user-agent changing programs cause the browser to be identified incorrectly and send the wrong CSS which makes the window too small to show the save button.
Dave Edis - Senior Developer

interactivetools.com

Re: [lsjsandiego] No Save Field to save data

By lsjsandiego - September 15, 2008

The save feature does not appear in either Firefox or IE. I tried that before I posted this question.....good thought though. Now what? I passed on the user id other info you requested from me to Jake. Can someone look at this? Thanks.

Re: [lsjsandiego] No Save Field to save data

By Dave - September 16, 2008

Hi lsjsandiego,

I couldn't find your ticket in the system. Can you email me CMS and FTP login details to dave@interactivetools.com and I can take a look? (Email, don't post login details to the forum).

Hope that helps!
Dave Edis - Senior Developer

interactivetools.com

Re: [Dave] No Save Field to save data

By lsjsandiego - September 16, 2008

Dave, I have heard from Jake...somehow the save button is now appearing at the very top.....a mystery to me.....

Re: [lsjsandiego] No Save Field to save data

By Dave - September 17, 2008

Ok, well glad to hear it's working now. Let me know if it becomes a problem again!
Dave Edis - Senior Developer

interactivetools.com