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I just updated your email address on the interactivetools.com site.
Next, I clicked the forgot password link. I can see the Password Reset email was sent in the CMS Builder outgoing mail logs.
Can you check to see if you received that email and reply to my email to let me know?
We've resolved the hotmail delivery issue so you should be getting emails now. Additionally we've added some help tips to the bottom of the email settings page in the CMS for anyone who runs into the issue in future (for the next release).
Unable to deliver to Microsoft email services (Hotmail, Live, MSN and Outlook): If emails are not being delivered to Microsoft email services you can use the following links to check if Microsoft has blocked your IP address:
Thanks for letting us know about this!