• Archived  

By marys - September 15, 2008

The Web host for one of my client's has migrated the client's Article-Manger-2-driven site to a new server. I have tried to change the website root directory in the Admin > Server Settings, but get one of two error messages depending on what I enter.

The Web host instructed me to use the IP address for the path.

I enter: /ipaddress/html/
Error: The specified directory deosn't exist!

I enter: ipaddress
Error: relative paths not supported! 'ipaddress' at /home/usr193/html/artman2/modules//IT/App/BrowseForDirOrFile.pm line 50

The ipaddress is the actual IP address for the migrated server.

What do I need to change?

Re: [marys] Path Problem: Migrated to new server

  • Archived  

By Donna - September 15, 2008

Hi marys,

The IP address is unlikely to be in the actual server path, that's most likely what would go in the URL field instead.

To get the correct server path, your best bet is to use the "Browse" button and navigate to the folders you want to use.

I hope this helps. :)
Donna

--
support@interactivetools.com

Re: [Donna] Path Problem: Migrated to new server

  • Archived  

By marys - September 16, 2008

Thanks, Donna. You were right about it not being the IP addresss. I wish my client's Web host's tech support was half as good as interactivetools.com's.