Create PDF Error- No output returned from command! (Exit code: 7)

2 posts by 2 authors in: Forums > CMS Builder: Plugins & Add-ons
Last Post: August 13, 2012   (RSS)

By sidcam - August 10, 2012

Just purchased Create PDF today and it's failing to install. Looks a lot like the problems in another thread from this spring.

When I test server requirements I'm getting:

Failed! Test running PDF conversion program on server Testing pdf binary with command: /xxx/xxx/xxx/xxx/plugins/createPDF/wkhtmltopdf/wkhtmltopdf-amd64 -V
Result: 0 bytes returned
Error: No output returned from command! (Exit code: 7)

Other tests passed.

The server is a CentOS/Cpanel VPS on ServInt.net. I do have root access should you want it.

On a positive note, it appears all the other plugins I purchased today are working!

Re: [sidcam] Create PDF Error- No output returned from command! (Exit code: 7)

By Jason - August 13, 2012

Hi Sid,

This error can sometimes be caused by the file (or the folder the file is in) having insufficient permissions. Trying setting the file permissions to 775 and try the test again.

If this doesn't work, please send in a [url http://www.interactivetools.com/support]2nd Level Support Request[/url] and we'll take a closer look.

Thanks,
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interactivetools.com

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