Hello, I know this product has been discontinued and I'm in the process of upgrading to AM 2.16 so I can get CMS Builder, however I ran in to an issue I need to fix before I upgrade.

In AM 1.41 everything is working great except the WYSIWYG which we are using for both summary and content. If you post a new article, everything is fine, however if you go to edit an article the page loads fine, the WYSIWYG loads and the text appears in the WYSIWYG box and then the text suddenly disappears. If I click <> Code view it is blank. If I exit without saving and look again the same thing happens.

I have uploaded the /wysiwyg2 directory with fresh files and nothing. I remember this was an issue about 5 years ago, but can not remember the fix.

Any help would be great. Need to keep using AM1.41 until I can get CMS Builder.

Re: [cewarren] AM 1.41 WYSIWYG ISSUE

By Damon - September 18, 2012

Hi,

Continue to upgrade to AM 2.16. Following the upgrade instructions, you install it in a new directory and it will not effect AM 1. After you have completed the upgrade to AM 2.16 and published all the articles, you can then continue using that until you are ready to move to CMS Builder.

I'm not sure what the issue is with the AM 1 WYSIWYG editor. Try editing the article using another browser and hopefully that will work.
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Cheers,
Damon Edis
interactivetools.com

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Re: [Damon] AM 1.41 WYSIWYG ISSUE

I have already done that, but the upgrade did not go so well, that is why I need to keep using 1.41 we have articles that go out tomorrow and right now we are unable to update. If I could fix the WYSIWYG in 1.41 then I could just work on installing CMS Builder.

Re: [cewarren] AM 1.41 WYSIWYG ISSUE

By Damon - September 18, 2012

Did you try using different browsers? IE, Firefox or Chrome?

Try deleting the /wysiwyg2/ folder and the uploading it again.

If that doesn't work, you can order a Support Ticket ($19.95) and we can connect and troubleshoot the issue:
http://www.interactivetools.com/order/?ST=1&INSTALL=0
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Cheers,
Damon Edis
interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/

Re: [Damon] AM 1.41 WYSIWYG ISSUE

Thanks already tried that. Can you tell me what files need to be edited to change the wysiwyg to tinymce?