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Rapid Response Tickets

 
 


Radioman
New User

May 26, 2009, 8:48 AM

Post #1 of 3 (5528 views)
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Rapid Response Tickets Can't Post
I'm looking for a way to be able to offer clients quick response support, which they will have to pay for. I know you have your Rapid Response Tickets which people can buy in batches of five. Is this a custom built system, or are you using a script I can purchase somewhere?

Thank you.


Dave
Staff / Moderator


May 26, 2009, 4:04 PM

Post #2 of 3 (5494 views)
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Re: [Radioman] Rapid Response Tickets [In reply to] Can't Post
Hi Radioman,

Our ordering system is all custom, but RRTs go into our ticket system which is "Kayako eSupport" from http://www.kayako.com/solutions/esupport/

Depending on volume you might be able to accomplish the same thing with a dedicated email account (that notified you of new RRTs via a new mail sound, text message, etc) and a paypal order button (which you can create on their site).

Hope that helps!

Dave Edis - Senior Developer
interactivetools.com
 


Radioman
New User

May 26, 2009, 9:24 PM

Post #3 of 3 (5471 views)
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Re: [Dave] Rapid Response Tickets [In reply to] Can't Post
Thanks Dave Smile !