Theo
Project Manager
/ Moderator
May 30, 2003, 2:24 PM
Post #1 of 8
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New interactivetools.com service: Priority Consulting
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We are offering a new service that we call "Priority Consulting". It's a catch-all for services that our team can offer with their intimate knowledge of our products, and includes things like template integration, training and mentoring, add-on scripts.
Over the years, we have had a lot of requests (that we have unfortunately had to decline) for this type of service from web developers who have hit a wall in applying our products in advanced ways that stretch the borders of the software. It's a level of service that just isn't possible under our support system - essentially when it gets to the point where it is far more cost effective to purchase services from us than to do it themselves.
This is not a replacement for our free support mechanisms, and we still encourage our customers to be self sufficient as much as possible. We will continue to do for free the things we've always offered as part of our after-sales. We are also not in the web design business, we leave that up to web development companies (like many of you in this community). We see this as an extension of our support infrastructure and part of our core competency - working with our software. We don't want to step on anyone's toes, so we are restricting these activities to our own software and leave full web development services to you.
We offer this at a very affordable rate of $50 an hour (minimum purchase is 4 hours). This pays for a Project Manager, Product Specialist, and/or JavaScript Programmer as dictated by the needs of the project, including direct telephone access to your specialists.
UPDATE: Cliff is now the main point of contact for Priority Consulting. He can be reached at cliff@interactivetools.com, or 604-638-6865.
Theo Wiersma
Project Manager
(This post was edited by Damon on Apr 22, 2004, 11:39 AM)
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. And I think many people will appreicate that very much.