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Issued refund request... getting no response

 

 


oren3419
Novice

Dec 28, 2008, 11:23 AM

Post #1 of 2 (3262 views)
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Issued refund request... getting no response Can't Post

Hello,

I sent a refund request last week and still haven't received any response. I also sent an email to sales@interactivetools.com, and still... I got no response.

When should I expect a refund from you?

Thanks


(This post was edited by oren3419 on Dec 28, 2008, 11:23 AM)


Donna
Staff


Dec 29, 2008, 1:08 PM

Post #2 of 2 (3232 views)
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Re: [oren3419] Issued refund request... getting no response [In reply to] Can't Post

Hi there,

Refunds are generally processed within 1-2 business days.

Your refund request came in on Christmas Eve, while our office was closed. We were also closed on Christmas Day, Boxing Day, then the weekend. We're back in the office today, so your refund will be processed within 1-2 days now. :)

Donna

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