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Installation issues-newbie

 
 


allan
New User

Mar 23, 2004, 1:34 AM

Post #1 of 6 (5363 views)
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Installation issues-newbie Can't Post
Hi, i was hoping someone can assist me. Iam installing the latest listman, I appear to have done everything as per instructions but each time I go to complete the installation procedure, I appear to stop I can not get in data file comes up as an error 403 (index page)

I am only new to scripts etc. I have only used Front page 2000 in the past. But am desperate to learn


Eric
Product Specialist


Mar 23, 2004, 2:51 PM

Post #2 of 6 (5353 views)
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Re: [allan] Installation issues-newbie [In reply to] Can't Post
HI Allan,

Thanks for the forum post Smile.

There are a number of reasons why you may see that error. First what I would do is check the file and folder permissions and see if they're set correctly. If your web server uses Windows platform, it's likely that you'll need to contact the web hosting provider about changing permissions accordingly. For more information about permissions you can check out this page:

http://www.interactivetools.com/docs/listingsmanager/index.html

If you'd like, I could take a look at your installation and resolve the issue for you. Simply submit a support form: https://www.interactivetools.com/support/email_support.cgi with your FTP information and I can get on it right away! Smile

If you have other questions please let me know.
Cheers,
Eric Lau - Product Specialist
support@interactivetools.com


allan
New User

Mar 24, 2004, 3:02 AM

Post #3 of 6 (5348 views)
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Re: [Eric] Installation issues-newbie [In reply to] Can't Post
Thanks a lot Eric,

The problem was in the server control panel.



Now I have one more question, the way my server runs I must have a index.html page under public html in order to get into my site, should I make up a may be a welcome page elsewhere and link it to the site or is there a way that I can take it from the listman.



If I was to link it to the site what url should i link it to (/homepages)

thanks once again


Eric
Product Specialist


Mar 24, 2004, 9:44 AM

Post #4 of 6 (5345 views)
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Re: [allan] Installation issues-newbie [In reply to] Can't Post
HI allan,

Thanks for the response Smile.

I'm glad the installation is working for you, and about your question, I think it's a good idea to create a welcome page elsewhere and link it to the listings directory since Listings Manager doesn't generate a welcome page. Note that /homepages in Listings Manager refers to a page that describes the agents. So even though it's a "homepage" for the sales staff, the directory and its content shouldn't be used as a site's global front page.

I hope this helps. If you have other questions please let me know.
Cheers,
Eric Lau - Product Specialist
support@interactivetools.com


allan
New User

Mar 28, 2004, 7:45 AM

Post #5 of 6 (5308 views)
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Re: [Eric] Installation issues-newbie [In reply to] Can't Post
Hello Eric,

Iam slowly getting there but each level I reach I get a problem. (lack of experience).

Firstly after you guys new installed the program, i was able to see a sample pic under listings, now that I decided to have a play with templates I appear to have lost the pic and the frame? i guess I did something wrong.

under modifying templates instructions,_publish_homepage.html, I am very confused, what should the $cgiurl$ be? and do I need to place $ signs everywhere as stated in the instructions, apart from URL requirements I do not know what to do?

I have also tryed to modify temlates through your WYSIWYG editor and managed to change a couple of things but I can not seem to be able to upload the new changes through SETUP.

Also my "our agent" page does not appear to have any template in there like the listings and search listings, how do I get that to display.

http://www.privatecarsalesdirect.com is my start of the web would you mind having a look and tell me what to do please I have spent a week on this and haven't really gone anywhere.

Thanks,


Donna
Staff / Moderator


Mar 28, 2004, 5:09 PM

Post #6 of 6 (5301 views)
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Re: [allan] Installation issues-newbie [In reply to] Can't Post
Hi Allan!

Good to hear from you. :)

It looks like the path to the images has been modified. The image path should be:

<a href="$listing_url$/$listing_file$"><img src="$listing_url$/images/$thumbnail$" width=$thumbnail_width$ border=1 alt=""></a>

This will be interpreted by Listings Manager once it's published to find the correct paths. Adding anything additional to these paths can cause the web browser not to be able to find the images, as you've seen on your site.

It's possible that your WYSIWYG editor may have done this. When using a WYSIWYG editor, you'll need to take care that it doesn't modify any of the placeholders in Listings Manager.

One thing I strongly recommend is keeping a backup of both your last revision and the original templates. That way, if anything breaks, you can compare the code to the original and see where the differences are. :)

Just to let you know -- I've moved this thread into the Listings Manager forum so that if anyone else has any advice, they can jump in as well. :)

I hope this helps!

Donna

--
support@interactivetools.com

(This post was edited by Donna on Mar 28, 2004, 5:10 PM)