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isaacrubio
New User
Mar 11, 2008, 10:12 AM
Post #1 of 5
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Removing a User/Recovering Listings
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A client of mine has a receptionist who has been adding listings to his site from the beginning. Now the client removed the receptionist's username from the User Manager. All the listings are gone...is there a way to get them back?
(This post was edited by isaacrubio on Mar 11, 2008, 11:19 AM)
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isaacrubio
New User
Mar 11, 2008, 1:36 PM
Post #2 of 5
(757 views)
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Re: [isaacrubio] Removing a User/Recovering Listings
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Once a user is removed, can their listings be recovered?
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Jake
Staff
/ Moderator
Mar 11, 2008, 1:39 PM
Post #3 of 5
(756 views)
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Re: [isaacrubio] Removing a User/Recovering Listings
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Hi isaacrubio,
Once data has been removed from the software, there is no way to recover it. You may want to contact your web host to see if they have a back up copy of the software files available - you'll want to retrieve the /data directory.
Let us know if you have any other questions. 
-----------------------------------------------------------
Cheers,
Jake Swanson - Product Specialist
support@interactivetools.com
Hire me!
Save time by getting our experts to help with your project. Template changes, advanced features, full integration, whatever you need. Whether you need one hour or fifty, get it done fast with Priority Consulting.
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isaacrubio
New User
Mar 11, 2008, 1:50 PM
Post #4 of 5
(752 views)
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Re: [Jake] Removing a User/Recovering Listings
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I have a back up a few weeks old. what exactly do i have to re-upload then? /listings & /listings/images?
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Jake
Staff
/ Moderator
Mar 11, 2008, 3:21 PM
Post #5 of 5
(747 views)
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Re: [isaacrubio] Removing a User/Recovering Listings
[In reply to]
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Hi there,
You'll want to re-upload the contents of the /data directory. You will lose your most recent listings after making this change however.
Feel free to contact us if you have any other questions about this.
-----------------------------------------------------------
Cheers,
Jake Swanson - Product Specialist
support@interactivetools.com
Hire me!
Save time by getting our experts to help with your project. Template changes, advanced features, full integration, whatever you need. Whether you need one hour or fifty, get it done fast with Priority Consulting.
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