Home | Products | Consulting | Hosting | Forums | Support | Order | 1-800-752-0455
  Main
Index
Search
Posts
Who's
Online
Log
In

Home: Products: Listings Manager (Realty Manager & Auto Manager):
Forbidden message on SOME images

 

 


tubaia
New User

May 8, 2008, 9:07 AM

Post #1 of 2 (328 views)
Shortcut
Forbidden message on SOME images Can't Post

Here's a strange issue with Listings Manager. Most of the time, new listings and images post just fine. But every once in a while, a new listing will not show its images and show the Forbidden message. When I connect via FTP, these newly posted images show permissions of 600 instead of 644 like the rest. Once I use CHMOD to change them to 644, everything is happy.

Easy fix, but frustrating that it needs to be done. Any ideas?

I have another site running Auto Manager on the same server which has been in use for a couple of years, and it has never once had this problem.


MikeB
Staff / Moderator


May 8, 2008, 2:04 PM

Post #2 of 2 (300 views)
Shortcut
Re: [tubaia] Forbidden message on SOME images [In reply to] Can't Post

Hi,

Thanks for the post!

It sounds to me like this issue might be related to the server itself and the fact that it's changing permissions on some of the images that are uploaded. That said, you can override this setting by adding the following to your config.ini in the /exec/ directory:

umask = 000

Depending on your version, you may already have something like this:

#umask = 000

In which case, you can simply remove the #, and save the file back to the /exec/ folder.

This will override the servers umask settings and force the images to be set up with appropriate permissions.

I hope this helps! Smile

Cheers,
Mike Briggs - Product Specialist
support@interactivetools.com


Hire me!
Save time by getting our experts to help with your project. Template changes, advanced features, full integration, whatever you need. Whether you need one hour or fifty, get it done fast with Priority Consulting.

 
 
 


Search for (options)
Products
CMS Builder
Article Manager
Realty Manager
Listings Manager
Order Now
Services
Priority Consulting
Hosting
Support
Online Documentation
Support Forums
Support Homepage
Company Info
12 reasons to choose us!
Meet the team
Monthly newsletter
Contact Us
Toll Free: 1-800-752-0455
Phone: (604) 689-3347
Sales | Support
Conditions of Use | Privacy Policy | Copyright © interactivetools.com 2008
#201 - 2730 Commercial Drive, Vancouver BC Canada V5N 5P4