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swf file giving upload not valid swf file error

 
 


petejdg
User

Dec 22, 2011, 12:09 PM

Post #1 of 13 (1042 views)
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swf file giving upload not valid swf file error Can't Post
Our client is hosting their own website and we have cmsBuilder version 2.08 running in a test environment. I need to upload swf files and I had to turn off the flash uploader in the general settings and even though images upload, swf files throw the error.


Jason
Staff / Moderator


Dec 22, 2011, 12:55 PM

Post #2 of 13 (1040 views)
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Re: [petejdg] swf file giving upload not valid swf file error [In reply to] Can't Post
Hi,

Is it giving you that error when uploading the file? Is it just one swf file, or does more than one swf file cause the same error?

Let us know and we can look into this further for you.

Thanks
---------------------------------------------------
Jason Sauchuk - Programmer 
interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/ 


petejdg
User

Dec 22, 2011, 1:05 PM

Post #3 of 13 (1039 views)
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Re: [Jason] swf file giving upload not valid swf file error [In reply to] Can't Post
Yes, when trying to upload the swf file - only 1 file. I have flash uploader off, browse for file, the click the upload, it runs alittle bit and then gives me the error in red.


Jason
Staff / Moderator


Dec 22, 2011, 1:15 PM

Post #4 of 13 (1038 views)
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Re: [petejdg] swf file giving upload not valid swf file error [In reply to] Can't Post
Hi,

Have you tried to upload a different swf file in case there is an issue with that particular file?
---------------------------------------------------
Jason Sauchuk - Programmer 
interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/ 


petejdg
User

Dec 22, 2011, 1:23 PM

Post #5 of 13 (1037 views)
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Re: [Jason] swf file giving upload not valid swf file error [In reply to] Can't Post
yes, I have tried 3 different ones


sublmnl
User

Dec 23, 2011, 5:52 AM

Post #6 of 13 (1024 views)
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Re: [petejdg] swf file giving upload not valid swf file error [In reply to] Can't Post
I wonder if we have the same issue.

Perhaps it is the server or the host company.
Do you mind saying who you are using for hosting?
We have hostmysite for this client.


Jason
Staff / Moderator


Dec 23, 2011, 11:39 AM

Post #7 of 13 (1004 views)
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Re: [petejdg] swf file giving upload not valid swf file error [In reply to] Can't Post
Hi,

If you could send in a 2nd Level Support Request and provide an example of one of the swf files you're using, we can take a closer look into this for you.

Thanks,
---------------------------------------------------
Jason Sauchuk - Programmer 
interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/ 


petejdg
User

Dec 27, 2011, 12:02 PM

Post #8 of 13 (953 views)
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Re: [sublmnl] swf file giving upload not valid swf file error [In reply to] Can't Post
sublmnl - unfortunately this is one our clients Windows server and I don't know much about their set up. If I find out the problem, I will make sure to post it.


petejdg
User

Dec 27, 2011, 12:11 PM

Post #9 of 13 (949 views)
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Re: [Jason] swf file giving upload not valid swf file error [In reply to] Can't Post
Jason, I sent in the support request. thanks,pete


petejdg
User

Dec 28, 2011, 12:24 PM

Post #10 of 13 (920 views)
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Re: [sublmnl] swf file giving upload not valid swf file error [In reply to] Can't Post
Sublnl - I found my problem and maybe it will help you. Jason at Interactive Tools was able to upload a swf file but I couldn't. My swf files were coming back coded to 13 which is an swc file when using the getimagesize() check in the coding. I found that I had a check in the box next to "Compress Movie" under SWF Settings in the Publish settings. As soon as I unchecked it, my swf file uploaded. Hope this helps.


sublmnl
User

Dec 28, 2011, 2:01 PM

Post #11 of 13 (913 views)
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Re: [petejdg] swf file giving upload not valid swf file error [In reply to] Can't Post
Jason, was the swf file you uploaded a completely different file than the one he tried?


Jason
Staff / Moderator


Dec 28, 2011, 2:14 PM

Post #12 of 13 (910 views)
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Re: [sublmnl] swf file giving upload not valid swf file error [In reply to] Can't Post
Hi,

Yes, we created our own test swf file using a different program and were able to upload it successfully. When we tried to upload his file, we encountered the same error he did. This is because the file was created with a form of compression turned on.


Hope this helps. Please let us know if you have any other questions.

thanks
---------------------------------------------------
Jason Sauchuk - Programmer 
interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/ 


sublmnl
User

Dec 28, 2011, 2:16 PM

Post #13 of 13 (909 views)
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Re: [Jason] swf file giving upload not valid swf file error [In reply to] Can't Post
I'll see if we can get the video from the client and encode it ourselves.

Thanks.
Might be the issue after all.


(This post was edited by sublmnl on Dec 28, 2011, 2:16 PM)