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2n-Jenn
New User
Nov 17, 2008, 6:15 PM
Post #1 of 3
(497 views)
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Please disable the 'safe_mode' setting in php.ini
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Hi,
I tried to setup my new copy of CMS builder and when running the program, ran into the error message 'Please disable the 'safe_mode' setting in php.ini. The hosting company indicates that PHP safe mode management is off. A quick search in the forum brought me to the following link: http://www.interactivetools.com/iforum/Products_C2/CMS_Builder_F35/gforum.cgi?post=65432;search_string=safe_mode;t=search_engine#65432 and I followed the suggestion to remove a line from /lib/init.php
I am now running into a new error message (as was indicated might happen) loadini: SAFE MODE Restriction in effect. The script whose uid is 10435 is not allowed to access /home/httpd/vhosts/lindsaybroadbandinc.com/httpdocs/cmsAdmin/data//schema/our_business.ini.php owned by uid 48 [not sure where that extra "/" is coming from between data and schema]
The hosting company is 'HORRENDOUS' to deal with - I'm fairly certain that they use cue cards ;) If they think PHP safe mode turned off, then I am sure before I start that I won't get anywhere with them. I'm wondering if there is a patch available to just get around this as mentioned in the link above. If there is someone I could email directly, I would be happy to provide FTP info and url to CMS Builder.
Thank you so much for any assistance you can offer,
Sincerely,
Jenn
(This post was edited by 2n-Jenn on Nov 18, 2008, 6:55 PM)
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Dave
Staff
/ Moderator
Nov 18, 2008, 1:43 PM
Post #2 of 3
(477 views)
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Re: [2n-Jenn] Please disable the 'safe_mode' setting in php.ini
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Hi Jennifer, welcome to the CMS Builder forum! :)
We've found the easiest way to get through to hosts is to create a simple one line script that demonstrates the problem.
Create a file in the same folder as CMS Builder called phpinfo.php with this contents:
<?php phpinfo(); ?>
When you run it you should see a long pages with all the PHP configuration values. Search for "safe_mode" the first value (Local Value) should be "Off". If it's not, let us know and email your host and send them the link to the phpinfo.php script that shows safe_mode is still on.
Hope that helps, let me know what happens! :)
Dave Edis - Senior Developer
interactivetools.com
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2n-Jenn
New User
Nov 18, 2008, 6:54 PM
Post #3 of 3
(472 views)
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Re: [Dave] Please disable the 'safe_mode' setting in php.ini
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Yes, the settings do indicate that safe mode is turned ON ~ this is exactly what I needed to convince the host.
I appreciate your help, and love the simple solution.
Many thanks, Jenn
(This post was edited by 2n-Jenn on Nov 18, 2008, 7:00 PM)
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