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nburkha1
User
Mar 22, 2008, 6:17 PM
Post #1 of 13
(906 views)
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Gif Upload issue
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Hi,
I set up the CMS Builder on my pages. Everything is working great except the gif image upload. I browsed for my gif and uploaded it. The upload went fine but the image ended up with a black background instead of a transparent background. The images were small since they were logos. Why would this happen and how can I resolve the problem? Thanks
Nina
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MikeB
Staff
/ Moderator
Mar 24, 2008, 4:49 PM
Post #2 of 13
(803 views)
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Re: [nburkha1] Gif Upload issue
[In reply to]
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Hi Nina,
Thanks for the email!
From what you've mentioned, it sounds like this issue is related to the perl module itself and how it resizes .gif images.
I'm going to talk to Dave about this and see if there's any way we can work around this in CMS Builder and one of us should have an update for you tomorrow.
In the meantime, just let me know if you have any other questions! 
Cheers,
Mike Briggs - Product Specialist
support@interactivetools.com
Hire me!
Save time by getting our experts to help with your project. Template changes, advanced features, full integration, whatever you need. Whether you need one hour or fifty, get it done fast with Priority Consulting.
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Dave
Staff
/ Moderator
Mar 25, 2008, 12:37 AM
Post #3 of 13
(783 views)
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Re: [nburkha1] Gif Upload issue
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Hi nburkha1,
My first guess is this is happening when the image is getting resized. Is it possible to just disable image resizing on that field? Try unchecking "Resize images larger than:" and "Create image thumbnails:" and let me know if it still happens.
Hope that helps!
Dave Edis - Senior Developer
interactivetools.com
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nburkha1
User
Mar 26, 2008, 12:18 PM
Post #4 of 13
(762 views)
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Hi Dave,
That resolved the issue here. Now, however I have another issue. When I try to delete an image thru CMS I get an error. See the attachment. I tried deleting them from the backend to get rid of them and even though I deleted them thru ftp they are still showing now in CMS.
Let me know what you think. Thanks.
Nina
(This post was edited by nburkha1 on Mar 26, 2008, 2:39 PM)
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Attachments:
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error.gif
(6.09 KB)
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Dave
Staff
/ Moderator
Mar 26, 2008, 12:25 PM
Post #5 of 13
(761 views)
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Re: [nburkha1] Gif Upload issue
[In reply to]
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Can you re-upload the attachment? I don't think it made it.
Thanks!
Dave Edis - Senior Developer
interactivetools.com
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nburkha1
User
Mar 26, 2008, 2:40 PM
Post #6 of 13
(759 views)
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I uploaded the attachment again
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Attachments:
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error.gif
(6.09 KB)
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Dave
Staff
/ Moderator
Mar 26, 2008, 3:20 PM
Post #7 of 13
(756 views)
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Re: [nburkha1] Gif Upload issue
[In reply to]
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That's strange. Does that always happen or just sometimes? And does it happen with images that you've erased through FTP first or all images? What version of CMS Builder are you running?
If you want I can login and take a look. Can you email me CMS and FTP login details to dave@interactivetools.com? (Email only, don't post login details to forum).
Let me know and we'll get it fixed up quick for you.
Dave Edis - Senior Developer
interactivetools.com
(This post was edited by Dave on Mar 26, 2008, 3:20 PM)
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nburkha1
User
Mar 26, 2008, 6:04 PM
Post #8 of 13
(751 views)
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Hi,
It looks like it happens in all parts. I will email you login information. Thanks.
Nina
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Dave
Staff
/ Moderator
Mar 27, 2008, 1:02 PM
Post #9 of 13
(741 views)
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Re: [nburkha1] Gif Upload issue
[In reply to]
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Hi Nina,
Thanks for the details. Looks like you found a bug! I've fixed it for the next version and attached a file so you can fix your version right away.
Make a backup of this file and then replace it with the one attached: /lib/menus/default/wysiwygUploads.php
That should fix it. Let me know if you have any other issues or if you need assistance with that.
Hope that helps! :)
Dave Edis - Senior Developer
interactivetools.com
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Attachments:
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wysiwygUploads.php
(7.51 KB)
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nburkha1
User
Mar 27, 2008, 3:37 PM
Post #10 of 13
(734 views)
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Hi Dave,
That fixed it!! Thanks. Now I have one more question for you. Are you getting tired of me yet? 
Can a java script be uploaded using the wysywig field when you click on html? I have found that it freezes the system? Any thoughts. Does it need to be called up in an external file. Sometimes I scramble th emaiol using javascript and the cms editor does not like the javascript? Any thoughts?
Nina
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Dave
Staff
/ Moderator
Mar 27, 2008, 3:55 PM
Post #11 of 13
(731 views)
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Re: [nburkha1] Gif Upload issue
[In reply to]
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Hi Nina,
Have a look at this thread where Steve is doing something similar with a separate field:
http://www.interactivetools.com/iforum/Putting_javascript_into_a_field_P60975/
I tried pasting steve's code into the "html view" on the wysiwyg editor but it didn't show up at all. I think using a seperate field is probably the best way. I did a few google searches but couldn't find much on pasting Javascript in Tinymce (the wysiwyg editor), and even once it's in there, there doesn't seem to be a way to tell where it's been pasted.
Sorry about that! Let me know if you have any other questions.
Dave Edis - Senior Developer
interactivetools.com
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webshack
User
Apr 12, 2008, 2:05 PM
Post #12 of 13
(472 views)
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I'm having this same error and tried to download the attachment but I received an XML error. Can you re-post the attachment or give me a link to download it? Thanks!
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Dave
Staff
/ Moderator
Apr 13, 2008, 11:21 AM
Post #13 of 13
(457 views)
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Re: [webshack] Gif Upload issue
[In reply to]
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Can't Post
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Hi webshack,
I'll email the file to you directly, If you have any more problems after that let me know and I can help you get it fixed.
Dave Edis - Senior Developer
interactivetools.com
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