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kano
User
May 21, 2008, 4:47 PM
Post #1 of 9
(833 views)
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Can't see wysiwyg fields
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Can't Post
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Hi, I've just installed CMS Builder 1.15, and immediately ran into a problem. I tried to create a couple of sections from the drop down menu, but I am not able to see or put anything into the wysiwyg fields, they are just blank. (See the attached screen-dump.) I have tried this from both IE 7.0 and Firefox with the same result. Have I done anything wrong?
Regards
Kjell
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wysiwyg.jpg
(45.1 KB)
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Dave
Staff
/ Moderator
May 21, 2008, 5:54 PM
Post #2 of 9
(829 views)
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Re: [kano] Can't see wysiwyg fields
[In reply to]
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Can't Post
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That's strange. Can you email me CMS login details to dave@interactivetools.com and I'll take a look? (email, don't post login details to forum)
Also, if you upgraded remember to clear your cache.
Dave Edis - Senior Developer
interactivetools.com
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merid
User
Jun 20, 2008, 10:23 AM
Post #3 of 9
(501 views)
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Re: [Dave] Can't see wysiwyg fields
[In reply to]
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Can't Post
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I encountered the same problem at this moment. How did you resolve this issue? Thanks.
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sagentic
User
Jun 20, 2008, 10:35 AM
Post #4 of 9
(497 views)
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Re: [merid] Can't see wysiwyg fields
[In reply to]
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Can't Post
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I experienced the issue time to time as well - just refreshed the browser and it came back up.
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Dave
Staff
/ Moderator
Jun 20, 2008, 10:44 AM
Post #5 of 9
(496 views)
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Re: [merid] Can't see wysiwyg fields
[In reply to]
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Can't Post
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If you just upgraded, try clearing your cache and reloading the page. Your browser may have old javascript files cached.
If that still doesn't fix it, open this file in your browser and make sure it's outputting javascript code:
http://www.yoursite.com/cmsAdmin/tinymce3/tiny_mce_gzip.php
We had a case recently where that file didn't work unless the /tinymce3/ wasn't writable. Removing write permissions on the folder fixed it.
And if you try all that and it still doesn't work - email me at dave@interactivetools.com or post here!
Hope that helps!
Dave Edis - Senior Developer
interactivetools.com
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merid
User
Jun 20, 2008, 11:06 AM
Post #6 of 9
(486 views)
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Re: [Dave] Can't see wysiwyg fields
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Thanks Dave. The changing of permission of tinymce3 folder from 777 to 755 has resolved the issue.
Rolly
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Dave
Staff
/ Moderator
Jun 20, 2008, 11:16 AM
Post #7 of 9
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Re: [merid] Can't see wysiwyg fields
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Can't Post
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Good to hear, thanks for posting back to let us know what the solution was. :)
Dave Edis - Senior Developer
interactivetools.com
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Mr Jim
User
Jun 23, 2008, 9:00 PM
Post #8 of 9
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Re: [Dave] Can't see wysiwyg fields
[In reply to]
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Can't Post
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Dave,
I just purchased CMS Builder tonight. Before setting up on a client server, I decided to place it on mine so that I could become a bit familiar with it. I was having the same problem noted by others whereby the WYSIWYG field did not show. Changing the permissions on tinymce3 to 755 solved the problem.
Just figured that you'd like to keep track of the number of people who are having this problem.
Jim
WebCamp One, LLC
The Web Done Right
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Dave
Staff
/ Moderator
Jun 23, 2008, 11:23 PM
Post #9 of 9
(410 views)
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Re: [jpietrangelo] Can't see wysiwyg fields
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Can't Post
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Jim,
Welcome aboard, and thanks for reporting that. :)
Let me know if you need help with anything else!
Dave Edis - Senior Developer
interactivetools.com
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