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telugucinema
User
Feb 7, 2007, 4:06 PM
Post #1 of 4
(272 views)
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Hello,
I am trying to upgrade my version. It comes to a point and fails. can someone help me out with the probelm. I have about 2990 articles, it does upto 1512 and fails.
Using MySql.
Error:
Error: DBD::mysql::st execute failed: Got a packet bigger than 'max_allowed_packet' bytes at (eval 108) line 18.
Any help would be great!
THank you
Prasad
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ross
Staff
/ Moderator
Feb 8, 2007, 11:42 AM
Post #2 of 4
(263 views)
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Re: [telugucinema] Upgrade error
[In reply to]
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Can't Post
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Hi Prasad
Thanks for posting!
I haven't actually seen that error message before but I think you had already sent me a support request about it and I upped it to our second level support team to take a look at.
If you hadn't sent me anything though, could you fill this out for me:
https://www.interactivetools.com/support/email_support.cgi
How does that sound? We'll keep you up to date with how our testing is coming along  .
-----------------------------------------------------------
Cheers,
Ross Fairbairn - Product Specialist
support@interactivetools.com
Hire me!
Save time by getting our experts to help with your project. Template changes, advanced features, full integration, whatever you need. Whether you need one hour or fifty, get it done fast with Priority Consulting.
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telugucinema
User
Feb 8, 2007, 2:59 PM
Post #3 of 4
(260 views)
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Hello Ross,
I did not open an issue previously. I did now. hopefully will get a reply soon. I have another problem too publishing the articles, it fails when it does up to 2000 using file database. I included that in the issue too.
Thank you
Prasad
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ross
Staff
/ Moderator
Feb 8, 2007, 4:25 PM
Post #4 of 4
(258 views)
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Re: [telugucinema] Upgrade error
[In reply to]
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Can't Post
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Hi Prasad
Thanks for getting your details in!
We'll be back in touch as soon as possible. Feel free to let me know if anything else comes up in the meantime .
-----------------------------------------------------------
Cheers,
Ross Fairbairn - Product Specialist
support@interactivetools.com
Hire me!
Save time by getting our experts to help with your project. Template changes, advanced features, full integration, whatever you need. Whether you need one hour or fifty, get it done fast with Priority Consulting.
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