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ampsta
User
Mar 18, 2008, 1:07 PM
Post #1 of 5
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URGENT!!! ALL CHANGES GONE!!!
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I was working on modifications in AM2 when all of a sudden it reset to the default. Everything I see in the admin is default settings, all of my adjustments, rules, articles and everything is gone!! What happened??? Can this be corrected!!
PLEASE HELP ANYONE!!!!
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Donna
Staff
/ Moderator
Mar 18, 2008, 1:27 PM
Post #2 of 5
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Re: [ampsta] URGENT!!! ALL CHANGES GONE!!!
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Hi Ampsta,
Can you let me know what you were doing when this happened? For example, did you re-upload the templates & data directory? That would definitely overwrite your settings, and is probably the only thing that would.
If you have a backup (we strongly recommend making frequent backups!) you can simply re-upload that, and it'll put it back to rights. :)
Donna
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ampsta
User
Mar 18, 2008, 3:32 PM
Post #3 of 5
(476 views)
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Re: [Donna] URGENT!!! ALL CHANGES GONE!!!
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I was uploading templates... Nothing shows in the admin panel. But whenever I try to recreate the category it says it already exists. The same goes for the articles, but I cant see them in the admin panel. How can I correct this? I did not have a backup.
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Donna
Staff
/ Moderator
Mar 18, 2008, 3:36 PM
Post #4 of 5
(475 views)
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Re: [ampsta] URGENT!!! ALL CHANGES GONE!!!
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Hi there,
First things first: Make a backup! You should always, always, always have a backup of everything before making any changes, so if anything goes wrong... you can revert back to a working copy. :)
Next, I'd recommend filling out a support request so we can take a look directly and see what's going on. But make a backup of what you've got first!
https://www.interactivetools.com/support/email_support.cgi
Donna
Hire me!
Save time by getting our experts to help with your project. Template changes, advanced features, full integration, whatever you need. Whether you need one hour or fifty, get it done fast with Priority Consulting.
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ampsta
User
Mar 18, 2008, 6:52 PM
Post #5 of 5
(473 views)
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Re: [Donna] URGENT!!! ALL CHANGES GONE!!!
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Thanks Donna,
I deleted the old directories and recreated everything!!
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