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hsteensland
User
Oct 15, 2008, 12:22 AM
Post #1 of 2
(346 views)
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Search engine not working
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Hi Last week I've been having problems with the search engine and article previews not working giving the error message
Error: Unknown host '[hostname].': Unknown error at [root path]/artman2/modules//IT/SSIResolver.pm line 358. I contacted the server admin and they have only been working on the firewall lately. It's a Windows server. Any ideas on what could be causing the problem? (BTW, why is there a double slash in the path to the .pm-file in the error message?)
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Donna
Staff
/ Moderator

Oct 16, 2008, 10:45 AM
Post #2 of 2
(246 views)
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Re: [hsteensland] Search engine not working
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Hi there, Hmm, that's a bit of an odd error. Not quite sure what's causing that, although if your host has been making changes to their firewall, that could be it. Try filling out a support request with your FTP information, and we can take a closer look at that for you. :) https://www.interactivetools.com/support/email_support.cgi Donna
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