 |
dimeco
User
May 15, 2008, 11:32 AM
Post #1 of 3
(252 views)
Shortcut
|
|
Rapid Response Tickets
|
Can't Post
|
|
FYI:
I posted two 2nd level support tickets this morning....
Only got one confirmation. (I think I forgot to put my licence # on my first ticket, but the second ticket was a different issue-just applies to the same site).
And on that confirmation I did receive, it says
"Order a Rapid Response Ticket for just $10 to get immediate assistance during regular office hours:"
I went to do that but........
the order form says $25 ?
(Also, I was going to do the rapid response for both but don't have the first ticket #)
Amber
|
|
| |
|
MikeB
Staff
/ Moderator
May 15, 2008, 3:01 PM
Post #2 of 3
(245 views)
Shortcut
|
|
Re: [dimeco] Rapid Response Tickets
[In reply to]
|
Can't Post
|
|
Hi Amber,
I think we covered all of these items during our phone conversation a bit earlier today but if there's anything else you're still curious about, just let me know! 
Cheers,
Mike Briggs - Product Specialist
support@interactivetools.com
Hire me!
Save time by getting our experts to help with your project. Template changes, advanced features, full integration, whatever you need. Whether you need one hour or fifty, get it done fast with Priority Consulting.
|
|
| |
|
Dave
Staff
/ Moderator
May 15, 2008, 7:03 PM
Post #3 of 3
(235 views)
Shortcut
|
|
Re: [dimeco] Rapid Response Tickets
[In reply to]
|
Can't Post
|
|
The short answer is... sometimes we forget things... :)
Thanks for pointing that out for us! :)
Dave Edis - Senior Developer
interactivetools.com
|
|
| |
|
