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Kimber
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Mar 12, 2008, 12:39 PM
Post #1 of 13
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RSS comma problem
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I have talked to support and the problem “was” fixed however it is back! So I am back to look for more help.
When ever an article is added in the title having a comma is in the title such as child’s the comma would show as a weird symbol on the RSS feed. So as support instructed I replace the first line of the rss.xml file with <?xml version="1.0" encoding="ISO-8859-1"?> and that fixed the problem temporarily
But, when I add a new article with a comma in the title the symbol replaces the comma in the new articles.
Thoughts on how to stop this from happening?
Some of the old article are still messed up on the feed. http://www.articlesformom.com/artman/publish/rss.xml - scroll down to Make Valentine’s With Your Kids, that one is still a mess.
Thanks
Kimberly
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Donna
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/ Moderator
Mar 13, 2008, 1:05 PM
Post #2 of 13
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Re: [Kimber] RSS comma problem
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Hi Kimber!
Article Manager actually stores it's data in utf-8 -- so instead of:
<?xml version="1.0" encoding="ISO-8859-1"?>
Try this:
<?xml version="1.0" encoding="utf-8"?>
Donna
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Kimber
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Mar 13, 2008, 2:44 PM
Post #3 of 13
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I change it and it is fixed again. I am going to bookmark this thread and start keeping a list of what the top rss line is because ever so often this problem comes back (cross fingers this is the last time) but I think a running list will make make sure I am not band-aiding the problem.
Thank you
Kimberly
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Kimber
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Mar 18, 2008, 3:39 AM
Post #4 of 13
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Good Morning,
The problem back and at http://www.articlesformom.com/artman/publish/rss.xml
- - - - - - - - - -
For Mother’s Day this year, give Mom a really special gift---a gift that comes straight from your heart (instead of just from your wallet). Don’t give
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Make Valentine’s With Your Kids
Homemade Valentine’s are
- - - - - - - --
It was working fine last night and the last article was added Mar 13, 2008 - 4:16:42 PM and all was fine. But this morning I noticed the problem was back. I have not done or made any changes to article manager.
The last change made was March 13 changed from <?xml version="1.0" encoding="ISO-8859-1"?> to <?xml version="1.0" encoding="utf-8"?> on the rss feed.
Any ideas?
Kimberly
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Jake
Staff
/ Moderator
Mar 19, 2008, 11:13 AM
Post #5 of 13
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Re: [Kimber] RSS comma problem
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Hi Kimberly,
It looks like your RSS feed went back to using the old character set tag. If you use "View Source" on your RSS feed, page, you can see that it's using ISO-8859-1 instead of UTF-8, so somehow this got changed again. If you're using Dreamweaver or something like that, you may want to make sure it's not changing your template automatically. 
-----------------------------------------------------------
Cheers,
Jake Swanson - Product Specialist
support@interactivetools.com
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Jake
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Mar 20, 2008, 3:28 PM
Post #7 of 13
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Re: [Kimber] RSS comma problem
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Hi Kimberly,
It's really tough to tell what could be causing this. The only thing I can suggest would be to make a note of what the "Date Modified" value is for that file on the server the next time this happens. Then you can see if you were doing anything at that time which may have caused the issue, and figure out if it's something your host is doing or a problem on your end.
-----------------------------------------------------------
Cheers,
Jake Swanson - Product Specialist
support@interactivetools.com
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Jake
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Mar 21, 2008, 3:07 PM
Post #9 of 13
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Re: [Kimber] RSS comma problem
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Hi Kimberly,
Yes, when you do a "Publish All" your RSS feed file will be re-created to include the changes you had made to your RSS template.
-----------------------------------------------------------
Cheers,
Jake Swanson - Product Specialist
support@interactivetools.com
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Jake
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Mar 26, 2008, 4:09 PM
Post #11 of 13
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Re: [Kimber] RSS comma problem
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Hi Kimberly,
You can stop the RSS feed from publishing by disabling its publishing rule under Admin -> Publishing.
That being said, I'd recommend trying to track down the root cause of this problem. As I mentioned before, something external to Article Manager is probably modifying your RSS template. If you're using Dreamweaver, I'd check to make sure that the RSS template stored locally matches the one on your server. If the local one is bad, that's probably the cause of the problem.
Let us know if you need help with anything else!
-----------------------------------------------------------
Cheers,
Jake Swanson - Product Specialist
support@interactivetools.com
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Kimber
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Mar 27, 2008, 12:31 AM
Post #12 of 13
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Hi Kimberly, You can stop the RSS feed from publishing by disabling its publishing rule under Admin -> Publishing. That being said, I'd recommend trying to track down the root cause of this problem. As I mentioned before, something external to Article Manager is probably modifying your RSS template. If you're using Dreamweaver, I'd check to make sure that the RSS template stored locally matches the one on your server. If the local one is bad, that's probably the cause of the problem. Let us know if you need help with anything else!
I am not using any kind of software such as Dreamweaver or anything. I only make changes in the admin template editor and that is only adding html codes or the CSS sheet for color change.
you said: "I'd check to make sure that the RSS template stored locally matches the one on your server. If the local one is bad, that's probably the cause of the problem."
What do I check or how do I check it? I am totally lost on what you are telling me to check.
Thank you
Kimberly
--- - - Added - - - -
I made the change the rss top line in the admin template editor instead of my web host file manager text file and it seems to be not changing when I republish.
Maybe it is fixed
(This post was edited by Kimber on Mar 27, 2008, 1:59 AM)
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Jake
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Mar 27, 2008, 2:38 PM
Post #13 of 13
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Re: [Kimber] RSS comma problem
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Hi Kimberly,
If you're not using Dreamweaver then don't worry about the local file thing I suggested earlier. At any rate, it seems you've got this resolved so the problem must have been with the file editor in your control panel.
-----------------------------------------------------------
Cheers,
Jake Swanson - Product Specialist
support@interactivetools.com
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