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ncix
New User
Apr 28, 2008, 5:53 PM
Post #1 of 4
(297 views)
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Moving server.
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Can't Post
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I moved the article manager2 to a new server. Only the Admin account can publish the articles. the editor can't publish. What is the problem ? Please help !
Thx
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Jake
Staff
/ Moderator
Apr 28, 2008, 8:20 PM
Post #2 of 4
(295 views)
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Hi ncix,
Thanks for posting!
It's odd for one user type to experience this problem and not another - is this person seeing any error messages when trying to publish? What is the exact process they're following when adding content?
Any more details that you could provide about this would be really helpful. 
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Cheers,
Jake Swanson - Product Specialist
support@interactivetools.com
Hire me!
Save time by getting our experts to help with your project. Template changes, advanced features, full integration, whatever you need. Whether you need one hour or fifty, get it done fast with Priority Consulting.
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ncix
New User
Apr 29, 2008, 11:06 AM
Post #3 of 4
(292 views)
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HI
When I am using non Admin account to edit an article, while I try to save the modification. it will show up "Unknown action 'publish'". On website the new article cannot show up. If I use admin account to do the same thing. It is no problem at all.
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Jake
Staff
/ Moderator
Apr 29, 2008, 8:53 PM
Post #4 of 4
(284 views)
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Hi ncix,
It's probably best that we take a look at this as a second-level support request:
http://www.interactivetools.com/support/
Let us know if it's OK to create some test articles in your system.
I look forward to hearing from you.
-----------------------------------------------------------
Cheers,
Jake Swanson - Product Specialist
support@interactivetools.com
Hire me!
Save time by getting our experts to help with your project. Template changes, advanced features, full integration, whatever you need. Whether you need one hour or fifty, get it done fast with Priority Consulting.
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