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etfreedman
User
May 15, 2005, 9:29 AM
Post #1 of 4
(2644 views)
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Hi
I keep getting this message all of a sudden:
This web application needs to be able to create and update its data files. Please ask your server administrator to make the following files and directories writable:
/<my name>/public_html/cgi-script/se/data/search_text/4
The thing is, they ARE all writeable (chmod = 777). I have no idea why this has happened or what to do about it. Help!
Terry
Articles about information & communication technology
http://www.terry-freedman.org.uk
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ross
Staff
/ Moderator
May 15, 2005, 10:41 AM
Post #2 of 4
(2642 views)
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Hi Terry.
Thanks for the post!
Since all your data files are set to “777” already, I suspect that the ownership on them may have been changed to a different user account. If your FTP program shows you the owner setting of the files could you double check that for me?
If it doesn’t, I would be happy to have a look for you. All I would need is a support request here:
https://www.interactivetools.com/support/email_support.cgi
I look forward to hearing from you  .
-----------------------------------------------------------
Cheers,
Ross Fairbairn - Product Specialist
support@interactivetools.com
Hire me!
Save time by getting our experts to help with your project. Template changes, advanced features, full integration, whatever you need. Whether you need one hour or fifty, get it done fast with Priority Consulting.
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etfreedman
User
May 15, 2005, 12:24 PM
Post #3 of 4
(2640 views)
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thanks very much
I sorted it: I had run out of disk space on the server. I have to be honest: the error message was misleading!
Cheers
Terry
Articles about information & communication technology
http://www.terry-freedman.org.uk
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ross
Staff
/ Moderator
May 15, 2005, 1:13 PM
Post #4 of 4
(2639 views)
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Hi Terry.
Thanks for the update!
I am glad to hear that you got the problem resolved. The error message itself does seem a little misleading now that we know what the problem was. I think though, that the message was actually coming from the server and not Search Engine because it’s not one I have actually seen worded that way before.
I guess what it was really trying to say “Can’t write to file because there’s no space left” .
Just keep me up to date on how you are making out. I am always happy to lend a hand when I can .
-----------------------------------------------------------
Cheers,
Ross Fairbairn - Product Specialist
support@interactivetools.com
Hire me!
Save time by getting our experts to help with your project. Template changes, advanced features, full integration, whatever you need. Whether you need one hour or fifty, get it done fast with Priority Consulting.
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