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intros.gr
User
Jul 7, 2006, 10:50 AM
Post #1 of 12
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Search Problem !!!
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Hello there,
I have a problem with my search-engine script in my MOTHERTONGUE (greek)and as a result I get:
for example
"Your search for Γλυφάδα did not match any documents.
No pages were found containing Γλυφάδα."
Is there anyone that can help me?
www.intros.gr
Communication & Advertising
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MikeB
Staff
/ Moderator
Jul 8, 2006, 4:19 PM
Post #2 of 12
(4907 views)
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Re: [intros.gr] Search Problem !!!
[In reply to]
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Hi,
Thanks for the post! 
Similar to your Page Publisher post (http://www.interactivetools.com/forum/gforum.cgi?post=47810;#47810) I'm having a bit of trouble recreating the problem especially without being able to take a look at the site that you're currently working on. If you can direct me to the site you're working on and a sample search term you've been using I'd be happy to have a look at this for you.
I look forward to hearing from you!
Cheers,
Mike Briggs - Product Specialist
support@interactivetools.com
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intros.gr
User
Jul 11, 2006, 11:12 AM
Post #3 of 12
(4853 views)
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Re: [MikeB] Search Problem !!!
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Did you notice something?
I have already sent to you an e-mail in support@interactivetools.com with all the details that you asked and nobody answer.
try this:
http://freemotion.gr/search/exec/search.cgi
with the word "γλυφάδα" (greek charset greek iso, greek windows)
this word exists about 4-5 times at our site.
then try with the word "freemotion" all's fine...
thanks
George
www.intros.gr
Communication & Advertising
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intros.gr
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Jul 14, 2006, 7:39 AM
Post #4 of 12
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Re: [intros.gr] Search Problem !!!
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could anyone help?
we pay some euros for this script and we cant work it...
www.intros.gr
Communication & Advertising
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ChetW
Staff
Jul 14, 2006, 10:09 AM
Post #5 of 12
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Re: [intros.gr] Search Problem !!!
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Hi Spyros,
I am looking into this at the moment when I have some more information I will let you know. :)
Cheers,
Chet Woodside - Product Specialist
support@interactivetools.com
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ChetW
Staff
Jul 14, 2006, 11:25 AM
Post #6 of 12
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Re: [ChetW] Search Problem !!!
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Hi Spyros,
You may want to try enabling euro characters inside the search engine admin. To do this follow the steps below:
- Login to your admin section, and select 'Setup Options'.
- Underneath "Search Settings" check off 'Convert Euro Chars?'.
All your characters should be searchable now. Give this a try Spyros and let ne know how it works our for you!
Cheers,
Chet Woodside - Product Specialist
support@interactivetools.com
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intros.gr
User
Jul 17, 2006, 10:23 AM
Post #7 of 12
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Re: [ChetW] Search Problem !!!
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Hi Chet,
I try the "Search settings" that you said and we solve one of the problems but not all.
Changing these settings I achive to get back results but when the results appears the greek characters still not viewed properly. I already made a page "search_results.html" inside the /search/templates/ with greek character set but nothing happen. I thing that we must change something inside the script and I need you help for this.
Thank you in advance,
www.intros.gr
Communication & Advertising
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ross
Staff
/ Moderator
Jul 17, 2006, 11:01 AM
Post #8 of 12
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Re: [intros.gr] Search Problem !!!
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Hi Spyros.
Would you mind attaching your search_results.html template to a post so I can try it out myself? If you wanted, you can also just email that to me through support@interactivetools.com.
Either way, I look forward to hearing from you .
-----------------------------------------------------------
Cheers,
Ross Fairbairn - Product Specialist
support@interactivetools.com
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intros.gr
User
Jul 19, 2006, 8:47 AM
Post #9 of 12
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i send u yesterday evening the file by email at support...
i'll attach the file in this post...please take alook and answer me i want to publish the site and i have to wait for this...
thanks alot
Spyros
www.intros.gr
Communication & Advertising
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Attachments:
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search_results.html
(10.0 KB)
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ross
Staff
/ Moderator
Jul 20, 2006, 9:16 AM
Post #10 of 12
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Re: [intros.gr] Search Problem !!!
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Hi Spyros.
Thanks for the template!
Chet actually got your email yesterday so have a look at his reply and keep us up to date with how you are making out .
-----------------------------------------------------------
Cheers,
Ross Fairbairn - Product Specialist
support@interactivetools.com
Hire me!
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intros.gr
User
Jul 20, 2006, 10:14 AM
Post #11 of 12
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hi there,
I already send to Chet a photo to understand the problem exactly.
I will attach the photo to forum in order for you to take a look as well.
I remind you that the problem exist when I search for greek letters as in the example that I send to you.
Thank you and I hope to find a solution for me.
www.intros.gr
Communication & Advertising
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Attachments:
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search_error.gif
(2.03 KB)
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intros.gr
User
Jul 25, 2006, 4:46 AM
Post #12 of 12
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Dear Ross and all other guys of interactivetools Product Specialists,
Donna sent me a mail at 21/07/2006 and she had wrote
Hi Spyros,
>
> Thanks for your email. :)
>
> It looks like Search Engine isn't able to find any results right now, as
> there are 0 documents being indexed, so it's not able to find any results
> due to that. You'll want to log into the back end and configure it (via
the
> category editor) to what files it's allowed to index.
>
> Once it has some files to index, let us know and we can take another look.
> :)
>
>
> Best Regards,
> Donna
>
>
> Donna Brown<http://www.interactivetools.com/common/team/donna.gif>
> Donna Brown- Product Specialist
> Toll free: 1-800-752-0455
> Email: support@interactivetools.com
> Direct: (604) 629-0232 - Meet the
I can not understand what she wrote and I sent her back at 23/07/2006 the following
Hi Donna,
Thanks for your replay but I can not understand what you mean when you say
that you are not able to find any results.
The site is online now without the search engine that we already paid, and
this is because we can not find out what has happened with the greek
letters. Also when I search for an english word, I find it, but when I
search for a greek word, the results that have been returned are ALL with
other characters than greek. Major problem for Greeks.
So I suggest you try the following link:
http://freemotion.gr/search/exec/search.cgi
And try to search for the word that is captured with the green border which
actually is the word "Γλυφάδα".
Notice: With the red border is the wrong answer.
And I attach for you the picture because if you try to read the messages
that are at the bottom of this, you didn't see
Anywhere that "0 documents have being indexed" as you said to me now.
I want someone of you to answer me what will happen with the search engine
I
paid for.
I am a professional and this situation is jeopardizing my reputation and
has
brought my company in a very difficult and uncomfortable situation.
Please do something as soon as possible.
Thank you in advance and I wait for your answer,
Spyridon Kolokotronis MIET
BEng Computer Systems Engineer
Nobody answer to me all these days and I notice to you that I have a Major problem.
Can you please give to mean answer because I am in a very difficult situation with my client?
Notice that I have already pay for this module and I wait for the support that you advertise in your site.
Thank you
www.intros.gr
Communication & Advertising
(This post was edited by Damon on Oct 12, 2007, 11:30 AM)
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