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Filelock error

 

 


Galaxy
User

Dec 1, 2003, 11:55 AM

Post #1 of 2 (2457 views)
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Filelock error Can't Post

HELP

I'm getting a filelock error. What's the easiest way to stop this? Permissions seem to be set right.

Peace


Donna
Staff / Moderator


Dec 1, 2003, 2:45 PM

Post #2 of 2 (2455 views)
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Re: [Galaxy] Filelock error [In reply to] Can't Post

Hi Galaxy,

In general, the only reason you should get a persistent filelock error is if the permissions aren't set correctly.

The best way for me to test whether or not this is the case is to fill out a support request -- I can run some test scripts that will track down the cause of your filelock problems and recommend how to go about fixing this. :)

You can fill this out here:

https://www.interactivetools.com/support/email_support.cgi

Let me know if you have any ohter questions or concerns.

Donna


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