 |
lbflynn
New User
Nov 16, 2007, 10:03 AM
Post #1 of 5
(2665 views)
Shortcut
|
|
File not found error
|
Can't Post
|
|
My client changed the name of their server. I updated the URLs in Search and the search process does find and list the documents properly from the manuals created with docbuilder. However, clicking on the link to the desired search document results in a file not found error. Is there something else I need to change??
|
|
| |
|
Jake
Staff
/ Moderator
Nov 16, 2007, 4:05 PM
Post #2 of 5
(2655 views)
Shortcut
|
|
Re: [lbflynn] File not found error
[In reply to]
|
Can't Post
|
|
Hi lbflynn,
Thanks for your post!
You'll want to make sure the URL and path have been updated for the different categories under the "Category Editor" part of Search Engine - this is the most common cause of this problem. 
-----------------------------------------------------------
Cheers,
Jake Swanson - Product Specialist
support@interactivetools.com
Hire me!
Save time by getting our experts to help with your project. Template changes, advanced features, full integration, whatever you need. Whether you need one hour or fifty, get it done fast with Priority Consulting.
|
|
| |
|
lbflynn
New User
Nov 16, 2007, 4:13 PM
Post #3 of 5
(2654 views)
Shortcut
|
|
Re: [Jake] File not found error
[In reply to]
|
Can't Post
|
|
I have updates those urls and still getting the file not found......
|
|
| |
|
Jake
Staff
/ Moderator
Nov 19, 2007, 11:29 AM
Post #4 of 5
(2616 views)
Shortcut
|
|
Re: [lbflynn] File not found error
[In reply to]
|
Can't Post
|
|
Hi lbflynn,
Thanks for the update!
Chances are a file path is still set incorrectly somewhere. If you'd like, we can take a look at this for you if you submit a support request:
https://www.interactivetools.com/support/email_support.cgi
Don't hesitate to contact us.
-----------------------------------------------------------
Cheers,
Jake Swanson - Product Specialist
support@interactivetools.com
Hire me!
Save time by getting our experts to help with your project. Template changes, advanced features, full integration, whatever you need. Whether you need one hour or fifty, get it done fast with Priority Consulting.
|
|
| |
|
