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cooperman42
New User
Sep 26, 2007, 3:12 AM
Post #1 of 3
(1223 views)
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Articles/amendments not publishing
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Can't Post
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Hi there,
I have had News Manager installed on a site for some time without problems but all of a sudden amendments to current articles and new ones are not showing/being published on the site! any ideas why? I have tried 'Re Publishing ' without result
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Jake
Staff
/ Moderator
Sep 26, 2007, 1:12 PM
Post #2 of 3
(1214 views)
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Re: [cooperman42] Articles/amendments not publishing
[In reply to]
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Hi cooperman42,
Thanks for your post!
Usually this means that one of your publish URLs or directory paths are set incorrectly under "Setup Options". Sometimes web servers change the directory structure of your files without notification, so this may have caused it. If everything looks OK under "Setup Options", you'll probably want to submit a support ticket so that we can take a closer look at this for you:
https://www.interactivetools.com/support/email_support.cgi
Don't hesitate to get in touch. 
-----------------------------------------------------------
Cheers,
Jake Swanson - Product Specialist
support@interactivetools.com
Hire me!
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cooperman42
New User
Sep 26, 2007, 1:59 PM
Post #3 of 3
(1210 views)
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Re: [Jake] Articles/amendments not publishing
[In reply to]
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Jake,
Many thanks but problem solved, there was'nt one in the first place. The amendments and new article that did not post were created by myself from my laptop at my current location which is in the Gaza Strip at the moment (don't ask!). The local server here was obviously not updating the new content very quickly. It was live in the UK but took several hours to show in Gaza!
Many thanks for your quick reply anyway, as always excellent support for a great product!
Ray
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