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glowinggal
Novice
Jan 20, 2007, 9:45 AM
Post #1 of 7
(1520 views)
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template not converting for articles
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our new site template has worked and converted on all our other pages but not our main ACTUAL article pages...
ie:
Category page:
http://www.scrapbook-bytes.com/cgi-script/tutorials/publish/cat_index_22.shtml
But if you click on any articles:
http://www.scrapbook-bytes.com/cgi-script/tutorials/publish/article_640.shtml
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PublishCron
iTools Alumni
Jan 20, 2007, 11:26 AM
Post #2 of 7
(1518 views)
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Re: [glowinggal] template not converting for articles
[In reply to]
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Can't Post
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Hey,
This could be caused by a few things. Try these steps:
1) hit the "Publish All" button. You never know, it could work.
2) check the permission and see that the /cgi-script/tutorials/publish/ directory itself and all subdirectories are set to CHMOD 755, and all files in this directory and in subdirectories are set to CHMOD 644. You may even want to try renaming one of the article files (i.e. re-name article_640.shtml to article_640.shtml.blern) on the server, then hitting the "Publish All" button. That will make sure that Article Manager is publishing to that folder correctly.
Give that a try
-----
interactivetools.com alumni 2003-2006
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glowinggal
Novice
Jan 21, 2007, 7:51 AM
Post #3 of 7
(1503 views)
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Re: [PublishCron] template not converting for articles
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Can't Post
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hey there... will try the directory chmod; already tried the "publish all" several times ;)
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ross
Staff
/ Moderator
Jan 21, 2007, 3:32 PM
Post #4 of 7
(1499 views)
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Re: [glowinggal] template not converting for articles
[In reply to]
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Can't Post
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Hi.
You could also try double checking that your publish directory is set correctly. That is done in Setup Options on Server tab. Article Manager needs to know how to find your publish folder on the server so this field will need to be accurate.
You can use the browse button next to the Publish DIR field to find it. Now, if that doesn't get you going either, perhaps you could send me a support request so I can take a closer look for you:
http://www.interactivetools.com/upgrade/
Either way, I look forward to hearing from you  .
-----------------------------------------------------------
Cheers,
Ross Fairbairn - Product Specialist
support@interactivetools.com
Hire me!
Save time by getting our experts to help with your project. Template changes, advanced features, full integration, whatever you need. Whether you need one hour or fifty, get it done fast with Priority Consulting.
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glowinggal
Novice
Jan 24, 2007, 1:41 PM
Post #5 of 7
(1486 views)
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Re: [ross] template not converting for articles
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Nope that didn't work either... when I clicked on "browse" it was the proper folder and location.
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ChetW
Staff
Jan 26, 2007, 3:29 PM
Post #6 of 7
(1467 views)
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Re: [glowinggal] template not converting for articles
[In reply to]
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Hi glowinggal,
Thanks for the follow-up!
What you may want to do is fille out a support request with your ftp details, once I have your ftp details I'll be happy to take a closer look at what's happening here. :)
You can fill out a support request here:
https://www.interactivetools.com/support/email_support.cgi
Does this help? I look forward to hearing back from you soon!
Cheers,
Chet Woodside - Product Specialist
support@interactivetools.com
Hire me!
Save time by getting our experts to help with your project. Template changes, advanced features, full integration, whatever you need. Whether you need one hour or fifty, get it done fast with Priority Consulting.
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glowinggal
Novice
Feb 1, 2007, 4:15 AM
Post #7 of 7
(1436 views)
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Re: [ChetW] template not converting for articles
[In reply to]
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Hi there... support request and details sent.... we are looking to upgrade to version 2 of course but wanted to be sure version 1 works properly before doing that :)
Thanks so much in advance.
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