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New to AM. Need help getting started.

 

 


charp
User

Apr 18, 2007, 7:44 PM

Post #1 of 7 (1480 views)
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New to AM. Need help getting started. Can't Post

I'm pretty good with HTML, but a program like AM isn't my thing. The installation went smoothly and it appears that I can create articles and publish them. My problem, I'm embarassed to say, is that I can't figure out to to see my published articles. Where's my front page? Do I need to create one?

After looking through this forum and the support docs I'm still not getting it. Please point me in the right direction. I'm sure I'll be fine once I figure out how to access the published pages.

Thanks.


Donna
Staff / Moderator


Apr 19, 2007, 3:47 PM

Post #2 of 7 (1469 views)
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Re: [charp] New to AM. Need help getting started. [In reply to] Can't Post

Hi Charp!

Which version of Article Manager are you running? With Article Manager 2, there's a "View Website" button on every page -- that'll take you to the default front page.

If you're running Article Manager 1, you can still dig this up -- go into Setup Options and choose "Server". You'll see the "Publish URL" -- copy & paste that into an address bar, and it'll take you to Article Manager's front page. :)

If you're still having trouble, let us know your website address (you can email us directly if you'd like) and we can help you find it. :)

Donna


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charp
User

Apr 19, 2007, 5:12 PM

Post #3 of 7 (1467 views)
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Re: [Donna] New to AM. Need help getting started. [In reply to] Can't Post

Donna,

Thanks, but I finally found it. I think the problem was that I was using Safari. When I published a test article, nothing appeared in the publish folder. When I switched over to FireFox, it worked like a charm. Are there known issues with Safari?

I'm sure I'll be back with other questions...


Donna
Staff / Moderator


Apr 20, 2007, 3:51 PM

Post #4 of 7 (1449 views)
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Re: [charp] New to AM. Need help getting started. [In reply to] Can't Post

Hi there,

Safari should work fine. The only thing that won't work in Safari is the WYSIWYG editor -- but everything else should be fine!

Donna


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charp
User

Apr 20, 2007, 5:31 PM

Post #5 of 7 (1446 views)
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Re: [Donna] New to AM. Need help getting started. [In reply to] Can't Post

Speaking of the WYSIWYG editor... I don't see it or any files in the installation that look like the components of such an editor. Was it a separate install? Do I need to activate it? I'm using AM version 1.41 and FF 2.0.0.3.


charp
User

Apr 20, 2007, 5:51 PM

Post #6 of 7 (1445 views)
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Re: [charp] New to AM. Need help getting started. [In reply to] Can't Post

Should have searched first. I found the answer to my problem here:

http://www.interactivetools.com/docs/doc.cgi?/articlemanager/install/editor_troubleshooting.html

The trick was to go carefully through all subfolders to set the permissions as required. It works!


(This post was edited by charp on Apr 20, 2007, 5:52 PM)


ChetW
Staff


Apr 21, 2007, 7:41 AM

Post #7 of 7 (1439 views)
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Re: [charp] New to AM. Need help getting started. [In reply to] Can't Post

Hi Charp,

Thanks for the follow-up!

I'm glad to hear that you got this all working, if you have any other questions please feel free to ask. :)
Cheers,
Chet Woodside - Product Specialist
support@interactivetools.com


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Save time by getting our experts to help with your project. Template changes, advanced features, full integration, whatever you need. Whether you need one hour or fifty, get it done fast with Priority Consulting.


 
 
 


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