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davidg
New User
Jan 28, 2007, 1:20 AM
Post #1 of 2
(1393 views)
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Where are you Technical Support?
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I am disappointed that when I sent an urgent plea for technical support towards the end of last week there has been no response and the australia.coop web site remains basically inaccessible because something has happened with the php in Article Manager 2 and I can't fix and my technical support person is still away. I would have thought even an acknowledgement! My experience with Interactivetools has been terrific and I love the software but for now I am unhappy
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ross
Staff
/ Moderator
Jan 28, 2007, 11:42 AM
Post #2 of 2
(1390 views)
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Re: [davidg] Where are you Technical Support?
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Hi David
Thanks for posting!
We are still here and are always working as fast as we can to get through everything. We notice that the volume does rise a bit as we get to the end of the week but we are here on the weekends too so there is always someone ready to help.
As soon as we have an update, we'll be in touch  .
-----------------------------------------------------------
Cheers,
Ross Fairbairn - Product Specialist
support@interactivetools.com
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