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SoulBligher
New User

Jun 8, 2002, 1:05 AM

Post #1 of 4 (3285 views)
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Order Can't Post

I`m tring to purchase the program but always my credit card are rejected!!

why it is happening?Unsure


Dave
Staff / Moderator


Jun 8, 2002, 11:03 PM

Post #2 of 4 (3270 views)
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Re: [SoulBligher] Order [In reply to] Can't Post

Probably the best thing to do is contact the order department and ask them (orders@interactivetools.com). They'll have the most information about it and can often give you other options for placing an order.

You can almost always send a money order or bank draft through if there is problems getting the credit card to work.

Dave Edis - Senior Developer
interactivetools.com


SoulBligher
New User

Jun 9, 2002, 8:19 AM

Post #3 of 4 (3268 views)
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Re: [Dave] Order [In reply to] Can't Post

Yes, but I’m from Republic of Georgia and it is difficult to me to send money by bank. I have an account in Bank of American and MasterCard please tell me what can I do?

I really need your program and i'm in a harry!!
If I would not start my project in 7 business days they will give it to another!! :(


Dave
Staff / Moderator


Jun 9, 2002, 10:51 AM

Post #4 of 4 (3264 views)
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Re: [SoulBligher] Order [In reply to] Can't Post

I'm betting the they're probably having problems authenticating the card because of you're from the Republic of Georgia and address verification isn't working.

Email orders@interactivetools.com and ask them what they recommend. You can CC me (dave@interactivetools.com) and I'll look into it as well on Monday morning.

Thanks for your patience. I'm sure we can figure something out.

Trust me, we want to accept your order just as much (if not more) than you want to place it. : )

Dave Edis - Senior Developer
interactivetools.com

 
 
 


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