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ablackburn
User
Jun 8, 2004, 10:23 AM
Post #1 of 5
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Navigation problem - includes not showing up?
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The way I understand the program, the Search bar and navigation/category listing should show up along the left bar, in the grey box - correct? Mine is not showing up. I think it's an includes problem. If I copy the search code table from templates/search_form.html into templates/index/default.html then the search will appear, but it's supose to work through the ssi includes, correct-not copying and pasting the code? i checked with our server administrator and he said the ssi scripting is turned on. Any thing else that could be causing the problem? What else can I try?
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I tried varifying the code, and couldn't see that I made any changes:
<!-- INCLUDE CATEGORY LIST -->
<!--#include virtual="$publishdir_virtualpath$$file_categories$" -->
<!-- INCLUDE SEARCH FORM -->
<!--#include virtual="$publishdir_virtualpath$$file_search$" -->
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Eric
Product Specialist
Jun 8, 2004, 1:45 PM
Post #2 of 5
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Re: [ablackburn] Navigation problem - includes not showing up?
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Hi ablackburn,
Thanks for the forum post  .
Article Manager definitely works through SSI includes, and there's no reason why you'd need or want to copy from search_form.html template file to the index template file.
The issue becomes whether SSI is indeed working and what the issue may be. One way to tell for sure whether SSI is even being processed is to restore the original template, republish, and then examine the source code of the global index page (ie. index.shtml) through your browser (don't use FTP for this).
If you still see the <!--#include> code in the browser's source code, then either the server is not processing SSIs, or the server wasn't configured so that SSIs are processed for the appropriate file extensions. Note that if you change the extension of your published files to /html or .htm, many servers ignore SSI code in those files. Usually SSI code gets processed only in files with .shtml extension (which is the default extension of Article Manager files).
There are other reasons why SSI isn't working out, and if you'd like, I could take a look at your server and I may make better progress. Simply fill out a support form: https://www.interactivetools.com/support/email_support.cgi with your FTP information and I can get on it right away! 
In the meantime if you have other questions please let me know.
Cheers,
Eric Lau - Product Specialist
support@interactivetools.com
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ablackburn
User
Jun 8, 2004, 1:53 PM
Post #3 of 5
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Re: [Eric] Navigation problem - includes not showing up?
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Thanks for the help. Our server administrator however doesn't allow anyone access to his servers, guess I'll have to keep nagging him to find out what's wrong with the SSI's.
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Eric
Product Specialist
Jun 8, 2004, 2:00 PM
Post #4 of 5
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Re: [ablackburn] Navigation problem - includes not showing up?
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Hi ablackburn,
Thanks for the quick response .
Given your scenario, can you provide me the URL to your Article Manager's Publish folder? If you want, you can pass this information to me in private at support@interactivetools.com. Without any visual reference I'm stabbing in the dark here, and that makes it harder for us to resolve the issue.
I hope this helps. If you have other questions please let me know.
Cheers,
Eric Lau - Product Specialist
support@interactivetools.com
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ablackburn
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Jun 8, 2004, 2:21 PM
Post #5 of 5
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Re: [Eric] Navigation problem - includes not showing up?
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I took your suggestions to my server administrator and I think we got it resolved. Thanks so much for your quick response. I THINK I'm taken care of.
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