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Cant get upper case in links

 
 


crawf
User

Sep 17, 2008, 1:53 PM

Post #1 of 6 (7641 views)
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Cant get upper case in links Can't Post
We have been using Article Manager for several years on a Windows server and in July we moved to a Linux box.

We had to change a lot of the templates due to upper/lower case differences but that was done a couple of months ago and we thought everything was working OK.

Just recently, we found that links that are put into articles are getting changed to all lower case even if they are input as mixed case.

We have been on a Windows server for 12 years with about 20 people working on pages so going through everything and changing all files to lower case would be a huge job.

How can we make Artman use mixed case links within articles?


crawf
User

Sep 18, 2008, 3:35 PM

Post #2 of 6 (7640 views)
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Re: [crawf] Cant get upper case in links [In reply to] Can't Post
Additional info:

I have temporarily bypassed the problem by doing a manual global search and replace for the common case differences in the article.dat file and then republishing everything. SInce that worked fine, the change in case is happening between the form that takes the user input and the save to the article.dat file.

Unfortunately, any new articles will go back to the all lower case problem so I still need a permanent solution.


Jake
Staff / Moderator


Sep 18, 2008, 7:44 PM

Post #3 of 6 (7637 views)
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Re: [crawf] Cant get upper case in links [In reply to] Can't Post
Hi crawf,

Just to clarify, is this happening for the article filenames, or for links you create within the article text itself? It's possible that your server is causing this, but we'll be happy to look into it for you. Smile
-----------------------------------------------------------
Cheers,
Jake Marvin - Product Specialist
support@interactivetools.com

[hr][i][url "http://www.interactivetools.com/consulting/"][b]Hire me![/b][/url]
Save time by getting our experts to help with your project. Template changes, advanced features, full integration, whatever you need. Whether you need one hour or fifty, get it done fast with [url "http://www.interactivetools.com/consulting/"][b]Priority Consulting[/b][/url].[/i]


crawf
User

Sep 19, 2008, 7:38 AM

Post #4 of 6 (7635 views)
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Re: [Jake] Cant get upper case in links [In reply to] Can't Post
Jake:

I had thought that the problem is only with the links within the articles, not the articles themselves.

However, I have done more investigating and it looks like the problem is really larger and the writers have just not let me know about it.

There seem to be case problems with several things in the article editor and the problems are browser dependent so I expect that it is internal to the programming and you probably don't want to change that.

I use Firefox as my normal browser and in Firefox, everything in the article manager seems to be fine. However when I try to change a link, I can enter the upper case characters in the popup window and hit Insert but the window stays in place. I had assumed that this was normal but now I think that it must be due to some other kind of case problem and that what is entered in the popup box is never getting processed so that's why the link seems to "change" back to lower case.

Today, I checked using IE 7 and got something entirely different.

In IE, all of the icons just above the content box show as broken images. If I try to click on the Hyperlink button that works in Firefox, I get a file not found error.

I looked at the image properties in both IE and Firefox by right clicking and found that in IE, they all had completely lower case names and so could not be found while in Firefox, they had the correct upper case characters and were found.

I then went back to Firefox and tried some of the other buttons. Most seem to work, however the image insertion one works much like the hyperlink one, that is it seems to work but nothing happens when you hit insert. The display source code button results in an empty popup window. None of these buttons work in IE because they all are linked using incorrect case in the URLs.

I am beginning to think that the only solution here is to go through the big job of changing all the files to completely lower case.


crawf
User

Sep 19, 2008, 8:43 AM

Post #5 of 6 (7633 views)
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Re: [crawf] Cant get upper case in links [In reply to] Can't Post
More info:

I noticed that a lot of your scripts were in the images folder so I made a duplicate copy of it in a new folder identical to the folder where the production system is running except that the folder name was all lower case.

With that change, IE now seems to do all the functions just fine but in Firefox, the link, image, and show code buttons still do not work properly.

By the way, the buttons for formatting etc do not show at all in either Opera of Chrome but they do show in Avant which seems to work for everything just like IE


Jake
Staff / Moderator


Sep 22, 2008, 7:43 PM

Post #6 of 6 (7622 views)
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Re: [crawf] Cant get upper case in links [In reply to] Can't Post
Hi crawf,

It's probably best for us to pick this up in a second-level support request:

http://www.interactivetools.com/support/

When you submit that, just let us know where you'd at and what specifically you'd like us to take a look at for you. Feel free to reference this forum thread. Smile
-----------------------------------------------------------
Cheers,
Jake Marvin - Product Specialist
support@interactivetools.com

[hr][i][url "http://www.interactivetools.com/consulting/"][b]Hire me![/b][/url]
Save time by getting our experts to help with your project. Template changes, advanced features, full integration, whatever you need. Whether you need one hour or fifty, get it done fast with [url "http://www.interactivetools.com/consulting/"][b]Priority Consulting[/b][/url].[/i]