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Home: Discontinued/Classic Products: Page Publisher:
wysiwyg is showing all html code...

 

 


dedbob
User

Mar 9, 2005, 12:55 PM

Post #1 of 3 (3887 views)
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wysiwyg is showing all html code... Can't Post

I have tried this on like 8 computers and the wysiwyg works great, but my customer is having problems that I can't duplicate.

When they login and click on the "update" link beside any of the pages, just under "text box name", instead of seeing the wysiwyg editor, they just see alot of html code.... the wysiwyg editor is not there at all... just a box of html code. They have tried it on 4 different machines ranging from win2k to XP, all with IE 6 and that's all they can see. I've tried it on 8 computers with xp and IE 6 and it works every time.

Is there some kind of browser setting that may be stopping the editor from working on their machines?

Any help would be appreciated.

Thanks,
Scott


Need ImageMagick? GD.pm? You need to [url "http://www.getstacked.com"]GetStacked[/url]!
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dedbob
User

Mar 9, 2005, 1:58 PM

Post #2 of 3 (3882 views)
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Re: [dedbob] wysiwyg is showing all html code... [In reply to] Can't Post

Customer called me back and it seems that the machines they were using actually had IE below 5.5 so there was some miscommunication. I wanted to post back so that no one tried to work on this problem.

All is well now Smile

Thanks!
Scott

Need ImageMagick? GD.pm? You need to [url "http://www.getstacked.com"]GetStacked[/url]!
Listings Manager friendly [url "http://www.getstacked.com"]Cheap Web Hosting[/url] only $5.95 a month!


Cliff
Staff


Mar 28, 2005, 1:07 AM

Post #3 of 3 (3745 views)
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Re: [dedbob] wysiwyg is showing all html code... [In reply to] Can't Post

Thanks for the update Scott,

Just let us know if there is anything that we can help with in the future Smile
Regards,
Cliff Stefanuk - Customer Service Manager
[email]support@interactivetools.com[/email]