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Upgrade Won't Upload

 
 


rocketpack
New User

Oct 29, 2006, 3:21 PM

Post #1 of 3 (1589 views)
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Upgrade Won't Upload Can't Post
Recently we took over a client running Page Publisher and in an attempt to aleviate some of their issues, we upgraded them to the latest version. In the past they've been able to upload Word docs and Excel files of meetings and statistics etc. After the upgrade, they've lost the ability (the button) to upload files. The administration side has "Allow users to upload files" ticked.

How do I get file uploads working again?

Best Regards,

Selwyn


ross
Staff / Moderator


Oct 29, 2006, 6:32 PM

Post #2 of 3 (1583 views)
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Re: [rocketpack] Upgrade Won't Upload [In reply to] Can't Post
Hi Selwyn.

Thanks for posting and welcome to the board!

I would be more than happy to look in this for you. All I would need is some FTP details to your server. You can send them through a support request on our site here:

https://www.interactivetools.com/support/email_support.cgi

I should be able to get things going from there so I look forward to hearing from you Smile.
-----------------------------------------------------------
Cheers,
Ross Fairbairn - Product Specialist
support@interactivetools.com

Hire me!  Save time by getting our experts to help with your project.
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rocketpack
New User

Oct 30, 2006, 3:36 PM

Post #3 of 3 (1563 views)
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Re: [ross] Upgrade Won't Upload [In reply to] Can't Post
I've logged the support request as you asked.

Let me know how you go!