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Page Publisher Error Messages?

 
 


Rawdog156
Novice

Nov 1, 2007, 9:09 PM

Post #1 of 4 (3577 views)
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Page Publisher Error Messages? Can't Post
Hi,

Tried to log into my page publisher tonight and it gave me this message Error : filelock error opening exclusive file lock /pp/data/filelock.lock: Permission denied

can someone let me know what this means?

thanks!


Jake
Staff / Moderator


Nov 2, 2007, 2:28 PM

Post #2 of 4 (3555 views)
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Re: [Rawdog156] Page Publisher Error Messages? [In reply to] Can't Post
Hi Rawdog156,

Thanks for your post!

That file is used by Page Publisher to prevent two users from modifying the same file at the same time. This is done so that files do not get corrupted by simultaneous modifications. Sometimes this file can get 'stuck' on a server, and usually the problem can be resolved by simply erasing that file. The software will automatically re-create it, so you don't have to worry about damaging anything.

Let us know if you have any other questions. Smile
-----------------------------------------------------------
Cheers,
Jake Marvin - Product Specialist
support@interactivetools.com

[hr][i][url "http://www.interactivetools.com/consulting/"][b]Hire me![/b][/url]
Save time by getting our experts to help with your project. Template changes, advanced features, full integration, whatever you need. Whether you need one hour or fifty, get it done fast with [url "http://www.interactivetools.com/consulting/"][b]Priority Consulting[/b][/url].[/i]


Rawdog156
Novice

Nov 2, 2007, 10:52 PM

Post #3 of 4 (3551 views)
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Re: [Jake] Page Publisher Error Messages? [In reply to] Can't Post
thanks a lot for explaining that to me - Everything worked great this morning and tonight so i'm back in business -

appreciate it - i sure do get a lot back for my $150 Smile


Jake
Staff / Moderator


Nov 5, 2007, 11:47 AM

Post #4 of 4 (3405 views)
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Re: [Rawdog156] Page Publisher Error Messages? [In reply to] Can't Post
Hi Rawdog156,

Thanks for the update - I'm glad to hear you got the software up and running again. Smile
-----------------------------------------------------------
Cheers,
Jake Marvin - Product Specialist
support@interactivetools.com

[hr][i][url "http://www.interactivetools.com/consulting/"][b]Hire me![/b][/url]
Save time by getting our experts to help with your project. Template changes, advanced features, full integration, whatever you need. Whether you need one hour or fifty, get it done fast with [url "http://www.interactivetools.com/consulting/"][b]Priority Consulting[/b][/url].[/i]