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please help - lost data!

 
 


nikkijones
User

Dec 7, 2004, 4:13 AM

Post #1 of 2 (4273 views)
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please help - lost data! Can't Post
Hi. I'm using jm and se on a website and it has been running for a few months. Recently, I had a problem with my hosting company and had to change my log-in, ftp password etc, although I'm not sure if this is the reason, since doing this I get the installation screen on jm and on se i get a message telling me to change my server settings.

I've tried contacting my hosting co to see if they can help but I've not yet had a response and I'm so worried all of the data is lost.

Is there anyway of finding out if the information that has been input (100's of jobs) is saved anywhere? And if so, how can I get it back on the website?

Any assistance will be greatly appreciated Unsure

Nikki Jones.


MikeB
Staff / Moderator


Dec 7, 2004, 4:05 PM

Post #2 of 2 (4265 views)
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Re: [nikkijones] please help - lost data! [In reply to] Can't Post
Hi Nikki,

Thanks for the post! Smile

If you can log on to your server using your FTP information you should be able to check to see if all of your Job Manager data is still there. The file you would want to check is called job.dat. Although I'm not entirely sure how your server is set up you should be able to find the file here:

/cgi-bin/jm/data/job.dat

You can open up this file in a text editor to see if your job postings are there. This will just look like a text file with all of your job posting information separated by upside down exclamation points (¡).

If the file looks empty then something may have happened on your server that caused you to lose all of your data. If this is the case you'll want to contact your hosting provider to see if they have a recent server backup that may contain your data.

If you open job.dat and you do find your postings then it looks like everything should be okay. You can make a local copy of the /data/ directory, run the installation and then re-upload the /data/ directory. This will overwrite the empty data files from your new installation with the data files you previously had.

I hope this helps and I hope you're able to find your postings! If you have any other questions feel free to let me know! Smile

Cheers,
Mike Briggs - Product Specialist
support@interactivetools.com

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