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Home: Discontinued/Classic Products: News Manager & Job Manager:
Session Expired Errors

 

 


catweasel
User

Nov 12, 2007, 12:20 PM

Post #1 of 3 (6635 views)
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Session Expired Errors Can't Post

Hi,

I am installing a copy of News Manager for a client, but I am automatically getting logged off every 30 seconds or so:

'Session Expired
You've been automatically logged off due to inactivity.
If you think you've received this message in error please make sure you have javascript and cookies enabled.'

I am running version 1.13.

I have re-installed twice, but still have the same issue. Do you have any ideas what I am doing wrong?

Thanks.

Ray


Jake
Staff / Moderator


Nov 13, 2007, 11:06 AM

Post #2 of 3 (6624 views)
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Re: [catweasel] Session Expired Errors [In reply to] Can't Post

Hi Ray,

Thanks for posting. Smile

Usually this problem comes up when the time on your computer is set incorrectly, or the time or your server has been set incorrectly. The time is used by the News Manager cookie to track login activity, so if there's a discrepancy between the server time and the time on your PC, you'll see this error. Daylight Savings Time went into effect recently, so that could be the culprit here. If you want, you can adjust the login activity timeout under "Setup Options" - by default it's set to 60 minutes.

Let us know if you need anything else!
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support@interactivetools.com

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catweasel
User

Nov 13, 2007, 2:51 PM

Post #3 of 3 (6616 views)
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Re: [Jake] Session Expired Errors [In reply to] Can't Post

Hi Jake,

Thanks, I hadn't spotted that in the Setup Options. Crazy

I have have set this to 'Login Inactivity Timeout - None' and that seems to have done the trick.

Thanks.

Ray