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Articles/amendments not publishing

 
 


cooperman42
New User

Sep 26, 2007, 3:12 AM

Post #1 of 3 (6201 views)
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Articles/amendments not publishing Can't Post
Hi there,



I have had News Manager installed on a site for some time without problems but all of a sudden amendments to current articles and new ones are not showing/being published on the site! any ideas why? I have tried 'Re Publishing ' without result


Jake
Staff / Moderator


Sep 26, 2007, 1:12 PM

Post #2 of 3 (6192 views)
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Re: [cooperman42] Articles/amendments not publishing [In reply to] Can't Post
Hi cooperman42,

Thanks for your post!

Usually this means that one of your publish URLs or directory paths are set incorrectly under "Setup Options". Sometimes web servers change the directory structure of your files without notification, so this may have caused it. If everything looks OK under "Setup Options", you'll probably want to submit a support ticket so that we can take a closer look at this for you:

https://www.interactivetools.com/support/email_support.cgi

Don't hesitate to get in touch. Smile
-----------------------------------------------------------
Cheers,
Jake Marvin - Product Specialist
support@interactivetools.com

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cooperman42
New User

Sep 26, 2007, 1:59 PM

Post #3 of 3 (6188 views)
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Re: [Jake] Articles/amendments not publishing [In reply to] Can't Post
Jake,

Many thanks but problem solved, there was'nt one in the first place. The amendments and new article that did not post were created by myself from my laptop at my current location which is in the Gaza Strip at the moment (don't ask!). The local server here was obviously not updating the new content very quickly. It was live in the UK but took several hours to show in Gaza!

Many thanks for your quick reply anyway, as always excellent support for a great product!

RayWink