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Home: Discontinued/Classic Products: Listings Manager (Realty Manager & Auto Manager):
Problems with Auto Manager 2.52 - Host Deleted CGI BIN

 

 


mdsdesign
New User

Jun 17, 2009, 10:58 AM

Post #1 of 3 (3900 views)
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Problems with Auto Manager 2.52 - Host Deleted CGI BIN Can't Post

Hi,

The company hosting our web site decided to move things around, switch servers and delete our cgi-bin without first checking with us. They ended up putting things back, but of course, nothing works right now. We're seeing listings again, but they are not correct, the images are wrong, some of the data is correct but with wrong cars, old files are showing on the front end that aren't on the back-end, etc., etc., etc.

So, now what? Don't know if I need paid support here or not. Worse case scenario is that it all get's deleted and we just re-enter the current inventory. Luckily there were only 7 or 8 cars on their at the time of the problem.

Here's the site: http://www.kuhnsgarage.com
You can click on Automobiles to see the problems.
I can provide the username and password for the login, ftp info, etc. Just let me know what to do.

Thanks for your help in advance.
Mike Smull
MDS Design


Donna
Staff / Moderator


Jun 17, 2009, 11:53 AM

Post #2 of 3 (3898 views)
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Re: [mdsdesign] Problems with Auto Manager 2.52 - Host Deleted CGI BIN [In reply to] Can't Post

Hi there,

Sounds like some of your paths may need to be updated if your host was moving things around. You can either pop into the Setup Options and look under Server to see if everything is set to the updated paths, or feel free to fill in a support request here and I can doublecheck that everything is setup right. :)

https://www.interactivetools.com/support/email_support.cgi

Donna

--
support@interactivetools.com


mdsdesign
New User

Jun 17, 2009, 12:04 PM

Post #3 of 3 (3897 views)
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Re: [Donna] Problems with Auto Manager 2.52 - Host Deleted CGI BIN [In reply to] Can't Post

Thanks Donna. I just put in a support ticket.