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Home: Discontinued/Classic Products: Listings Manager (Realty Manager & Auto Manager):
Need to move to a new server but have no setup files or reg!

 

 


stuartjw
New User

Apr 23, 2009, 5:25 AM

Post #1 of 2 (1555 views)
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Need to move to a new server but have no setup files or reg! Can't Post

I seem to have quite a problem. I have taken on the job of moving a clients site to a new server with a new domain name, unfortuantely I was not involved in the making of the original site and do not have a copy of Realty Manager or the registration. I do not even have top access to the admin area so I can not change any of the setup options. The site was built in 2004 and the web designer is no longer around, so not much luck there. I´ve been through the forums and it seems the only way of moving servers successfully is to re-install the software on the new server first. Can someone please advise me what I can do??


(This post was edited by stuartjw on Apr 23, 2009, 8:57 AM)


Donna
Staff / Moderator


Apr 24, 2009, 4:07 PM

Post #2 of 2 (1528 views)
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Re: [stuartjw] Need to move to a new server but have no setup files or reg! [In reply to] Can't Post

Hi Stuart,

The owner of your Listings Manager license can contact our orders department to get the product key for that installation. Have them drop an email to orders@interactivetools.com. Yes, you do need to install a fresh copy on the new server.

Donna

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